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JumpCloudStaff Engineer, Cloud Platform - India
JumpCloud is seeking a Staff Engineer to join its Cloud Platform organization with a focus on FinOps and observability. The company provides an AI-powered unified IT…
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About This Role
JumpCloud is seeking a Staff Engineer to join its Cloud Platform organization with a focus on FinOps and observability. The company provides an AI-powered unified IT management platform that consolidates identity, device, and access management to secure modern workforces globally. This position operates on a remote basis for candidates located in India. In this hands-on engineering role, the professional will establish technical direction for observability, incident response, cloud cost management,…
Job Description
JumpCloud is seeking a Staff Engineer to join its Cloud Platform organization with a focus on FinOps and observability. The company provides an AI-powered unified IT management platform that consolidates identity, device, and access management to secure modern workforces globally. This position operates on a remote basis for candidates located in India.
In this hands-on engineering role, the professional will establish technical direction for observability, incident response, cloud cost management, and disaster recovery. Responsibilities include building monitoring stacks, defining service-level objectives, driving cost optimization initiatives, leading major incident investigations, and creating AI-driven automation for remediation. The individual will write production-quality code in Go or Python and collaborate closely with engineering, finance, customer support, and leadership teams.
This position suits a seasoned engineer with extensive SaaS experience who can influence multiple teams without direct authority and balance system reliability with financial efficiency. Applicants must participate in on-call rotations and be authorized to work in India.
Responsibilities
- Establish technical standards for metrics, logs, traces, and events across AWS and GCP infrastructure
- Define service-level indicators, objectives, and error budgets alongside service owners
- Implement cloud cost visibility measures, tagging standards, and allocation reports
- Identify and execute cloud savings through autoscaling, right-sizing, spot capacity, and storage tiering
- Manage the end-to-end incident response lifecycle, on-call rotations, and root cause analyses
- Build AI-driven automation and agents for log correlation and self-healing remediations
- Design and execute disaster recovery strategies, recovery point objectives, and failover tests
- Develop production-grade software using Go or Python for tooling and data pipelines
Requirements
- Minimum of 10 years of software engineering background
- At least 4 years of platform, infrastructure, or SRE experience managing 24/7 SaaS systems at scale
- Hands-on expertise with observability platforms such as Datadog, Prometheus, Grafana, or OpenTelemetry
- Proven track record of reducing cloud expenditures using tools like AWS Cost Explorer, CUR, or Kubecost
- Strong coding abilities in Python or Go
- Practical production experience with AWS, GCP, Terraform, and Kubernetes
- Background in leading incident management, on-call rotations, and root cause analyses
- Experience designing disaster recovery and business continuity processes for production environments
- Must be located in and authorized to work in India
Qualifications
- Bachelor’s degree in Computer Science or a related technical field
- FinOps Certified Practitioner certification or hands-on framework application
- Familiarity with alternative cost tools such as Vantage, CloudHealth, Cloudability, or AWS Compute Optimizer
- Experience building cost and usage data pipelines via BigQuery billing export, AWS CUR, or Athena
- Background running in-house observability setups like Thanos, Mimir, Prometheus, Loki, or Tempo
- Experience with eBPF monitoring, continuous profiling, or real user monitoring
- History of open-source contributions, technical writing, or conference speaking
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, JumpCloud roles are remote-first, and this position can be performed remotely from India provided the candidate is located in and authorized to work there.
What are the primary technical domains for this role?
The role focuses heavily on observability, FinOps and cloud cost management, incident response with AI-driven automation, and business continuity or disaster recovery.
What programming languages are required?
Engineers in this role are required to write production-quality Go or Python code for tooling, automation, and data pipelines.
Does the posting specify a salary range?
No, the job posting does not specify salary information.
Sample Interview Questions
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