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GitLabStaff Site Reliability Engineer - Monitoring and Anomaly Detection (Monetization)
GitLab operates an intelligent orchestration platform designed for DevSecOps, aiding organizations in boosting developer productivity, enhancing operational efficiency, minimizing security and compliance risks, and accelerating digital…
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About This Role
GitLab operates an intelligent orchestration platform designed for DevSecOps, aiding organizations in boosting developer productivity, enhancing operational efficiency, minimizing security and compliance risks, and accelerating digital transformation. The company seeks a Staff Site Reliability Engineer specializing in Monitoring and Anomaly Detection for its Monetization section in India. In this newly created greenfield role on the Fulfillment Workflow Monitoring team, the engineer will establish the technical direction for telemetry, detection, and…
Job Description
GitLab operates an intelligent orchestration platform designed for DevSecOps, aiding organizations in boosting developer productivity, enhancing operational efficiency, minimizing security and compliance risks, and accelerating digital transformation. The company seeks a Staff Site Reliability Engineer specializing in Monitoring and Anomaly Detection for its Monetization section in India. In this newly created greenfield role on the Fulfillment Workflow Monitoring team, the engineer will establish the technical direction for telemetry, detection, and reconciliation tooling designed to identify billing, data, and event anomalies across platforms such as CustomersDot, Salesforce, and Zuora. Working within a high-performance culture that incorporates artificial intelligence into daily workflows, the professional will design observability stacks, build automated detection mechanisms, define service level objectives, and participate in incident response. This position is graded at the Staff level and suits experienced site reliability and observability professionals who can utilize careful rollout practices and strong judgment to protect revenue and customer experience.
Responsibilities
- Design, build, and operate observability across the Monetization stack using metrics, logs, and traces
- Implement automated detection for billing, data, and event anomalies and route alerts to feature teams
- Develop reconciliation and data integrity checks across usage and billing pipelines
- Define and track service level objectives and service level indicators, author runbooks, and participate in incident response
- Explore artificial intelligence and machine learning methods to predict system anomalies and accelerate resolution
- Review and provide feedback on merge requests submitted by other Monetization engineers
- Collaborate with Product, Finance, Support, and other partners to translate operational needs into reliable tooling
Requirements
- Professional experience with Ruby on Rails, including building and operating applications like CustomersDot
- Experience in site reliability or observability engineering, encompassing monitoring, alerting, service level objectives and indicators, runbooks, and incident response
- Experience establishing technical direction for observability, reliability, or detection work and guiding other engineers
- Experience developing anomaly detection, monitoring, or risk management tooling
- Familiarity with observability tools including Prometheus, Grafana, and OpenTelemetry
- Exposure to analytical data stores such as ClickHouse and change data capture or event-streaming pipelines like NATS JetStream
- Experience driving projects from concept through production while communicating clearly about complex technical and organizational problems
Qualifications
- Working knowledge of Python for anomaly detection and data work
- Experience with billing, financial, or other business-critical systems, including Zuora or Salesforce
Core Skills
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation and Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type and location for this role?
This is a full-time position located in India. The posting notes that GitLab hires globally and all roles are remote, though specific location-based eligibility requirements may apply.
What compensation and benefits are offered?
The salary is not stated in the source posting. Benefits include flexible paid time off, equity compensation, an employee stock purchase plan, a growth and development fund, and parental leave.
What level of experience is required for this position?
This role is opening at the Staff Backend Engineer level (grade 8), requiring professional experience with Ruby on Rails, site reliability or observability engineering, and experience building anomaly detection or monitoring tools.
How can I apply if I do not meet every single requirement?
GitLab welcomes interest from candidates with varying levels of experience and notes that many successful candidates do not meet every single requirement. You are encouraged to apply and allow recruiters to assess your application.
Sample Interview Questions
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