Remote opportunity at
FictivStrategic Program Manager - Boston
MISUMI Americas operates as a division of MISUMI Group and functions as a provider of standard, configurable, and custom manufacturing solutions. The organization combines a component…
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About This Role
MISUMI Americas operates as a division of MISUMI Group and functions as a provider of standard, configurable, and custom manufacturing solutions. The organization combines a component catalog with a digital manufacturing platform to assist engineers and procurement teams throughout the product lifecycle. The company currently seeks a Strategic Program Manager (SPM) to partner with startups and enterprises, helping them launch products without compromising quality. In this capacity, the professional acts…
Job Description
MISUMI Americas operates as a division of MISUMI Group and functions as a provider of standard, configurable, and custom manufacturing solutions. The organization combines a component catalog with a digital manufacturing platform to assist engineers and procurement teams throughout the product lifecycle. The company currently seeks a Strategic Program Manager (SPM) to partner with startups and enterprises, helping them launch products without compromising quality.
In this capacity, the professional acts as a trusted advisor and primary customer advocate, bringing expertise in logistics, operations, engineering, and quality. The individual guides clients from New Product Development and New Product Introduction stages into mass production. Responsibilities include working alongside fulfillment, solutions engineering, and sales teams to plan, scope, and execute complex programs within budget and schedule parameters. Furthermore, the role involves identifying operational improvements and contributing to the quality management system.
This position suits a self-motivated professional with a technical manufacturing background and strong customer-facing skills who thrives in a collaborative, problem-solving environment.
Responsibilities
- Serve as the primary customer advocate to build strong relationships and ensure long-term loyalty
- Collaborate cross-functional with pre-sale and post-sale teams to manage project changes and risks
- Utilize technical manufacturing and program management expertise to spot risks early and develop mitigation plans
- Act as the subject matter expert on programs to provide insights and ensure alignment between customers and internal teams
- Track and report on program milestones while adjusting deliverables and schedules as needed
- Identify process improvement opportunities to boost customer satisfaction and operational efficiency
- Host regular status meetings with internal groups and clients to communicate requirements, timelines, and quality standards
- Contribute to and maintain the quality management system
Requirements
- Hold a Bachelor’s degree in Industrial, Manufacturing, or Mechanical Engineering
- Possess at least 5 years of project or program management experience within fast-paced manufacturing or engineering settings
- Demonstrate hands-on background with high-volume manufacturing facilities, New Product Development, and New Product Introduction
- Show expertise in manufacturing processes such as injection molding, CNC machining, 3D printing, sheet metal fabrication, die casting, or assembly
- Bring customer-facing experience leading consultative technical sales engagements
- Exhibit proficiency in standard software and tools for program tracking, communication, and reporting across distributed teams
Core Skills
Benefits
- Competitive medical, dental, and vision insurance
- 401(k) plan
- Monthly virtual work stipend covering internet, food, health, wellness, travel, and pet care
- Parental leave programs
- Paid volunteer days
- Onboarding hardware setup including a laptop, monitor, standing desk, and chair
- Stipend for extra ergonomic items like blue light glasses or headphones
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Strategic Program Manager position?
The salary ranges from $123,000 to $145,000 USD per year, depending on experience.
What remote or location policies apply to this job?
The job posting does not specify a remote work policy, though operations are based in the San Francisco Bay Area and Chicago.
What educational background is required?
Candidates must hold a Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering.
Sample Interview Questions
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