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AppenStrategic Project Lead - Speech & Audio AI (United States)
Appen seeks a Strategic Project Lead for Speech & Audio AI to join its operations team in supporting frontier artificial intelligence development through high-quality data programs.…
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About this role
Strategic Project Lead - Speech & Audio AI (United States) at Appen is a full-time role. Work arrangement: Remote. Location: Applicants in United States only. No salary is shown in this listing. It was posted on Nov 9, 2026. This listing is paused and not taking applications at the moment.
Job Description
Appen seeks a Strategic Project Lead for Speech & Audio AI to join its operations team in supporting frontier artificial intelligence development through high-quality data programs. Operating remotely within the United States, this full-time role involves owning complex speech and audio data projects from initial planning to final delivery. The position suits professionals with background in speech, audio, or language data who can combine project management, domain knowledge, and quality assurance to assist clients in building speech recognition systems and voice agents.
Appen has operated as an AI training data leader for over three decades, specializing in human-generated data to train, fine-tune, and evaluate models spanning generative AI, large language models, computer vision, and speech recognition. The organization utilizes an AI-assisted annotation platform and a global crowd of over one million contributors across more than 200 countries.
Responsibilities
- Manage end-to-end delivery of projects covering scope, budgets, timelines, staffing, and risk mitigation
- Handle client communications, milestone updates, workshops, and escalation management
- Translate client needs into annotation instructions, operational workflows, tool configurations, and quality standards
- Track and measure quality metrics including word error rate, transcription accuracy, diarization, and linguistic consistency
- Resolve client ambiguities and troubleshoot operational quality issues
- Advise on domain feasibility, evaluation techniques, and tooling for speech and audio workflows
- Develop reusable documentation, standard operating procedures, and quality assurance frameworks while guiding operations specialists
- Contribute to scoping new projects, conducting pilots, and expanding organizational capabilities
Requirements
- Have one to two years or more of experience in AI data operations, delivery, or project coordination within a frontier or generative AI setting
- Possess practical familiarity with conversational, speech, audio, or language data workflows
- Demonstrate experience in coordinating workstreams, handling stakeholders, and communicating directly with clients
- Understand data quality methods, annotation processes, and quality assurance practices
- Show the capability to translate client expectations into actionable guidelines and quality benchmarks
- Exhibit problem-solving abilities and skill in balancing multiple priorities in a fast-paced environment
- Maintain an interest in current advancements in voice-agent technologies, audio, and speech AI
Qualifications
- Experience handling ASR transcription, acoustic annotation, speaker diarization, or TTS evaluation
- Familiarity with dialogue design, interactive voice response, voice-agent scripts, turn-taking, or conversational evaluation
- Background in localization, CJK languages, low-resource languages, or cross-locale consistency
- Bilingual or multilingual skills, specifically in German or a Nordic language
Core Skills
Benefits
- Flexibility to deliver work in a way that suits individuals and teams
- Access to tools, resources, and professional development opportunities
Frequently Asked Questions
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Is this position remote?
Yes, the posting indicates that the role is remote within the United States.
What is the employment type?
The posting specifies that this is a full-time position.
What salary is offered for this role?
The provided job posting does not specify a salary.
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