Remote opportunity at
HungryrootSystems Operations Analyst
Hungryroot seeks a full-time Systems Operations Analyst to support its fulfillment platform during evening hours. The organization operates as a personalized food and wellness service that…
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About This Role
Hungryroot seeks a full-time Systems Operations Analyst to support its fulfillment platform during evening hours. The organization operates as a personalized food and wellness service that delivers groceries, recipes, and supplements based on customer goals and preferences. This remote-first position follows a Monday through Friday schedule from 3:00 PM to 11:00 PM Eastern Time, with the first month dedicated to training from 9:00 AM to 5:00 PM Eastern Time. Additionally,…
Job Description
Hungryroot seeks a full-time Systems Operations Analyst to support its fulfillment platform during evening hours. The organization operates as a personalized food and wellness service that delivers groceries, recipes, and supplements based on customer goals and preferences. This remote-first position follows a Monday through Friday schedule from 3:00 PM to 11:00 PM Eastern Time, with the first month dedicated to training from 9:00 AM to 5:00 PM Eastern Time. Additionally, the role requires working every other weekend to monitor the order management system during Sunday order releases and handle any arising issues.
This is an entry-level opportunity suited for recent graduates and early-career professionals with internship, co-op, or project experience. The professional will act as the primary contact for fulfillment sites during the second shift, track system operations and integrations, and utilize AI-assisted coding tools like Claude and Cursor within a Python and Django codebase to investigate and resolve issues. Compensation ranges from USD 70,000 to 90,000 per year, accompanied by a comprehensive benefits package including equity, health coverage, and unlimited paid time off.
Responsibilities
- Monitor fulfillment systems, integrations, and requests from sites during evening hours
- Examine stuck or failed orders, inventory discrepancies, and shipping problems using logs, SQL, and AI tools
- Employ AI-assisted coding platforms such as Claude and Cursor to review Python and Django code, implement minor corrections, and develop automation scripts
- Forward advanced technical problems to the Senior Manager of Fulfillment Systems accompanied by clear incident summaries and recommended solutions
- Record fixes and enhance documentation runbooks to accelerate future problem resolution
- Contribute to the creation of new features, reporting mechanisms, and process enhancements during daytime hours
Requirements
- Working knowledge of SQL
- Basic familiarity with Python
- Practical experience utilizing AI-assisted coding applications like Claude, Cursor, or Copilot alongside the ability to verify generated code
- Strong troubleshooting and critical-thinking capabilities
- Clear written and verbal communication skills
- Availability to work Monday through Friday from 3 PM to 11 PM ET and every other weekend
Qualifications
- Bachelor's degree in fields such as industrial engineering, computer science, or supply chain
- Background in fulfillment, warehouse, or supply chain operations gained through internships, co-ops, coursework, or warehouse management system experience
- Background in industrial engineering or supply chain
- Familiarity with Django, JSON, and APIs
- Previous experience with enterprise resource planning or warehouse management systems
- Familiarity with collaboration tools like Jira and Confluence
Core Skills
Benefits
- Remote-first work environment allowing employees to work from home, the New York City office, or anywhere in the U.S.
- Equity
- Unlimited vacation policy
- Universal paid parental leave
- Monthly Hungryroot credit for groceries
- Comprehensive health, vision, dental, and life insurance
- 401k with company match
- Work from home stipend for initial home-office setup
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, this role is remote-first and can be performed from anywhere in the United States, or from the company headquarters in New York City.
What is the salary range for this role?
The expected pay range is USD 70,000 to 90,000 per year.
What are the working hours for this position?
The standard schedule is Monday through Friday from 3:00 PM to 11:00 PM ET, with the first month spent in training from 9:00 AM to 5:00 PM ET. Additionally, you will work every other weekend to monitor the order management system and Sunday order releases.
Does Hungryroot sponsor work visas for this job?
No, the employer will not sponsor applicants for work visas.
Sample Interview Questions
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