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WizTechnical Account Manager (Central)
Wiz is hiring a Technical Account Manager (Central) to join its team on a full-time, remote basis. Operating within the cloud security sector and powered by…
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About This Role
Wiz is hiring a Technical Account Manager (Central) to join its team on a full-time, remote basis. Operating within the cloud security sector and powered by Google, Wiz helps organizations secure cloud and AI environments by connecting code, cloud, and runtime into a single context. In this role, the Technical Account Manager takes charge of guiding up to 15 customers through adoption, deployment, configuration, and operationalization of the platform. This…
Job Description
Wiz is hiring a Technical Account Manager (Central) to join its team on a full-time, remote basis. Operating within the cloud security sector and powered by Google, Wiz helps organizations secure cloud and AI environments by connecting code, cloud, and runtime into a single context. In this role, the Technical Account Manager takes charge of guiding up to 15 customers through adoption, deployment, configuration, and operationalization of the platform.
This position suits professionals with a strong background in customer-facing technical roles who can act as trusted advisors. The person in this role will bridge the gap between clients and internal departments such as Product Management, Sales, Engineering, and Support. Responsibilities include defining customer success plans, monitoring tenant health, driving platform utilization, and assisting with renewals and expansions. Candidates must possess technical expertise in cloud architecture, security best practices, and container technologies, along with exceptional communication skills to engage with stakeholders ranging from practitioners to C-level executives.
Responsibilities
- Guide customers through deployment, configuration, and operationalization of the platform using best practices
- Serve as the primary technical contact to resolve questions and issues via email, meetings, Slack, and support tickets
- Help customers build success plans with measurable goals that align with their security and compliance objectives
- Project manage adoption and operationalization across business units and stakeholders to unblock progress
- Report progress and results to key stakeholders through executive-friendly communications, QBRs, and executive briefings
- Represent customer needs and feature requests to internal Product and Engineering teams
- Manage a book of up to 15 customers to identify expansion opportunities and assist with renewals
- Identify, document, and act on customer engagement risks such as churn, satisfaction, and tenant health
- Develop documentation, mentor associate Technical Account Managers, and improve internal processes
Requirements
- Overall 5 to 8+ years of experience in technical customer-facing roles such as Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, or Architect
- Strong understanding of cloud services and architecture of at least one cloud service provider
- Familiarity with container technologies like Docker and Kubernetes and associated security considerations
- Familiarity with DevOps technologies including CI/CD, Infrastructure as Code, and Version Control Systems
- Familiarity with Linux and Windows operating system concepts and runtime sensing
- Proven track record of successfully managing a book of business with 5 to 10+ customers
- Proven track record of building and maintaining relationships with enterprise clients
- Legal right to work in the country where the position is based without the need for visa sponsorship
Qualifications
- Bachelor of Science in Computer Science, Engineering, or a similar field, or equivalent experience
- Cloud service provider certification such as Certified Solutions Architect or Certified DevOps Engineer
- Security certification or experience helping organizations address cloud security challenges
Core Skills
Benefits
- Base salary ranging from USD 103,000 to 141,000 per year
- Bonus compensation
- Equity
- Benefits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting explicitly indicates that this role is remote.
What is the salary range for this role?
The US base salary range for this full-time position is USD 103,000 to 141,000 per year, which does not include bonus, equity, or benefits.
Does this role offer visa sponsorship?
No, applicants must have the legal right to work in the country where the position is based without the need for visa sponsorship, as this role does not offer it.
How many customers will I manage?
A Technical Account Manager manages a book of up to 15 customers, depending on size and complexity.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.