Remote opportunity at
SonarTechnical Account Manager (Technical Advisory)
Sonar is seeking a Technical Account Manager specializing in Technical Advisory for a remote position. Sonar provides a core platform called SonarQube, which handles agentic verification…
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About This Role
Sonar is seeking a Technical Account Manager specializing in Technical Advisory for a remote position. Sonar provides a core platform called SonarQube, which handles agentic verification and governance for code, utilized by over seven million developers and seventy-five percent of the Fortune 100. In this role, the individual will act as a trusted advisor to accounts, driving solution usage, increasing customer maturity, minimizing churn risk, and elevating customer satisfaction. Daily…
Job Description
Sonar is seeking a Technical Account Manager specializing in Technical Advisory for a remote position. Sonar provides a core platform called SonarQube, which handles agentic verification and governance for code, utilized by over seven million developers and seventy-five percent of the Fortune 100.
In this role, the individual will act as a trusted advisor to accounts, driving solution usage, increasing customer maturity, minimizing churn risk, and elevating customer satisfaction. Daily duties include identifying and resolving technical adoption barriers, advocating for internal product enhancements, promoting continuous code quality methodologies, keeping customers informed on product roadmaps, and conducting deployment audits alongside quarterly business reviews.
The position requires a professional with a solid technical background and extensive customer-facing engagement experience who can operate independently with limited oversight.
Responsibilities
- Grow solution usage and increase overall account maturity
- Lower the risk of account churn or downgrade while raising satisfaction and reducing escalations
- Establish Sonar as a trusted advisor and increase the number of internal sponsors
- Advocate for product resolutions by reporting technical or functional gaps internally
- Promote the Sonar methodology for continuous code quality and security improvements
- Educate development teams and managers on static code analysis value
- Conduct quarterly business reviews with sales representatives
- Execute deployment audits, identify gaps, and drive remediation plans
Requirements
- At least 5 years of practical experience in software development or DevOps engineering
- At least 5 years of experience in pre- or post-sales customer-facing activities
- Strong written, verbal, and presentation communication skills
- High listening skills to formalize and abstract customer challenges
- Ability to work collaboratively in a team by sharing knowledge and giving or receiving feedback
Core Skills
Frequently Asked Questions
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Is this position remote?
Yes, the posting explicitly indicates that this role is remote.
What is the employment type?
The posting specifies that this is a full-time position.
What experience is required for this role?
Candidates must have at least five years of practical experience in software development or DevOps engineering, along with at least five years of experience in pre- or post-sales customer-facing activities.
What is the salary for this position?
The posting does not specify a salary.
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