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CelerityTechnical Analyst
Celerity is a specialized consulting firm operating within the energy and utilities sectors, helping organizations turn complex information into actionable intelligence to lower risk, improve assets,…
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About This Role
Celerity is a specialized consulting firm operating within the energy and utilities sectors, helping organizations turn complex information into actionable intelligence to lower risk, improve assets, and achieve successful project outcomes. The company is currently hiring a full-time Technical Analyst to join its team on a remote basis. This role centers on supporting the implementation of a complex Field Service Management platform for a utility client. The selected professional will…
Job Description
Celerity is a specialized consulting firm operating within the energy and utilities sectors, helping organizations turn complex information into actionable intelligence to lower risk, improve assets, and achieve successful project outcomes. The company is currently hiring a full-time Technical Analyst to join its team on a remote basis.
This role centers on supporting the implementation of a complex Field Service Management platform for a utility client. The selected professional will serve as a bridge between business requirements and technical execution, translating functional needs into technical specifications, assisting with solution configuration, and ensuring thorough testing and successful delivery. Ideal candidates possess strong technical and analytical competencies, hands-on experience with workforce management or FSM platforms, and a background in enterprise software implementations. Travel to client locations will be required as dictated by project needs.
Compensation for this position ranges from $125,000 to $150,000 annually, determined by geographic location, market conditions, and candidate background. Celerity provides a broad package of health, financial security, and work-life balance benefits.
Responsibilities
- Analyze and document functional and technical requirements for Field Service Management platform implementations by collaborating with business stakeholders and architects
- Translate business needs into configuration workbooks, user stories, functional design documents, and technical specifications
- Perform gap analysis comparing out-of-the-box platform features against client business requirements
- Configure scheduling rules, mobile workflows, work order types, service territories, and dispatch logic based on approved designs
- Validate technical builds against architecture standards alongside product developers and solution architects
- Design and validate system integrations with adjacent platforms including ERP, CRM, GIS, OMS, and IoT telemetry
- Execute data migration tasks such as data mapping, cleansing, validation, and reconciliation
- Create test plans, scripts, and cases, and lead System Integration Testing, User Acceptance Testing, and regression testing
- Log, manage, and track defects through resolution while working with product developers to prioritize fixes
- Collaborate with the technical project manager to report status, flag risks, and support project planning
- Maintain technical documentation, runbooks, configuration guides, training materials, and knowledge transfer assets
- Support deployment activities, cutover planning, go-live readiness, and post-launch hypercare issue resolution
Requirements
- At least seven years of experience in a systems analyst, technical analyst, or similar technical delivery role within enterprise software implementations
- Hands-on background implementing or supporting workforce management or Field Service Management platforms like ServiceMax, Salesforce Field Service, or Oracle Field Service Cloud
- Demonstrated experience across full implementation lifecycles from requirements gathering to hypercare support
- Solid grasp of system integration principles including APIs, middleware, and data mapping or ETL
- Working knowledge of SQL and relational databases for validation, data analysis, and troubleshooting
- Familiarity with Agile and Waterfall project delivery methodologies
- Experience utilizing defect tracking and requirements management tools like Jira, ServiceNow, or Azure DevOps
- Ability to travel domestically or internationally to client sites as required by project needs
- Current authorization to work full-time in the United States without visa sponsorship
Qualifications
- Bachelor degree in Engineering, Computer Science, Information Technology, or a related discipline, or equivalent experience
- Advanced degree such as an MBA or Master degree
- Prior work history within the utilities industry focusing on electric, gas, water, field operations, mobile workforce, or asset management systems
- Relevant certifications for FSM platforms such as Salesforce Field Service Consultant or Administrator
- Certified Business Analysis Professional or equivalent analysis certification
- Certified ScrumMaster or alternative Agile certification
- ITIL Foundation certification
Core Skills
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability insurance
- Flexible Spending Account and Health Savings Account
- Basic life and AD&D insurance
- 401(k) plan
- Paid time off and company holidays
- Leave of absence options
- Remote work and flexible work schedules for qualified positions
- Employee referral program
- Professional development and formal training sponsorship
- Charitable contribution match
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote policy for this role?
This position is remote and work-from-home eligible, though travel to client sites is required as needed per project specifications.
What is the salary range for the Technical Analyst position?
The compensation ranges from $125,000 to $150,000 annually, with final pay determined by geographic location, experience, and market conditions.
Does Celerity offer visa sponsorship for this job?
No, the posting states that the company is unable to sponsor or assume sponsorship of employment visas at this time.
What primary industry does Celerity serve?
Celerity is a consulting firm specializing in the utilities and energy sectors.
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