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TrustFlightTechnical Editor
TrustFlight is seeking a full-time Technical Editor to join its Baines Simmons brand on a fully remote basis from South Africa. Operating within the aerospace and…
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About This Role
TrustFlight is seeking a full-time Technical Editor to join its Baines Simmons brand on a fully remote basis from South Africa. Operating within the aerospace and defense safety sector, Baines Simmons provides expert consulting, training, and regulatory guidance to civil and military aviation organizations internationally. In this position, you will transform complex, technical, or incomplete information into structured, user-friendly, and professional documentation. You will collaborate closely with internal colleagues, subject…
Job Description
TrustFlight is seeking a full-time Technical Editor to join its Baines Simmons brand on a fully remote basis from South Africa. Operating within the aerospace and defense safety sector, Baines Simmons provides expert consulting, training, and regulatory guidance to civil and military aviation organizations internationally.
In this position, you will transform complex, technical, or incomplete information into structured, user-friendly, and professional documentation. You will collaborate closely with internal colleagues, subject matter experts, and global clients to ensure all materials comply with company standards and are delivered accurately and on schedule. The work involves managing extensive document sets ranging from 200 to 800 pages utilizing Microsoft Word alongside MadCap Flare and MadCap Central.
This role is ideal for individuals who are naturally curious, patient, and resilient, and who possess a keen eye for detail. Successful candidates will enjoy working autonomously through unfamiliar or complex information without constant supervision, while maintaining the confidence to ask questions, exercise sound judgment, and meet tight deadlines.
TrustFlight operates as an AI-first organization and provides relevant AI training where appropriate. While prior experience with MadCap software is not mandatory, comprehensive onboarding and training will be provided to equip you for success. Candidates must possess a suitable home office environment capable of supporting remote work and virtual meetings.
Responsibilities
- Structure, format, edit, and publish complex technical and corporate documentation using Microsoft Word, MadCap Flare, and MadCap Central
- Create, maintain, and update technical content based on details supplied by subject matter experts and project stakeholders
- Convert complicated, technical, or incomplete source material into clear, professional, and well-structured documents
- Ensure all documentation is accurate, consistent, compliant with company benchmarks, and delivered on time
- Handle and edit large documentation sets typically between 200 and 800 pages
- Partner with staff across various departments and geographic regions to collect information and validate content
- Communicate with different functional areas of the organization to keep technical content current and accurate
- Discover ways to enhance documentation quality, efficiency, consistency, and publishing workflows
- Assist in developing and deploying new documentation standards, workflows, and best practices
- Participate in continuous improvement efforts aimed at boosting customer outcomes and internal productivity
Requirements
- Excellent written and verbal English communication skills
- A proactive approach to learning with the confidence to work independently and ask questions when necessary
- Prior experience in creating, editing, or maintaining professional technical documentation
- Exceptional attention to detail focusing on accuracy, consistency, formatting, and presentation
- Strong editing, proofreading, formatting, and document structuring abilities
- Confidence in handling large, detailed documents while managing multiple priorities simultaneously
- Strong organizational and time-management skills to meet deadlines within allocated project hours
- A collaborative mindset with the capacity to build productive relationships with both technical and non-technical stakeholders
- A home office environment supporting remote work and virtual meetings
Qualifications
- Experience using MadCap Flare, MadCap Central, or similar technical authoring tools
- Adaptability and confidence utilizing multiple systems including Jira, Zendesk, Word, and other business applications
- Experience interpreting technical specifications, procedures, or operational documentation
- Background in technical writing, business analysis, engineering, software development, web development, or related fields
- Familiarity with structured content, content management systems, XML, HTML, or documentation publishing tools
- Experience working in highly regulated industries such as aviation, engineering, software, manufacturing technology, AI, safety, or compliance
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position fully remote?
Yes, the posting specifies that the role is fully remote located in South Africa, requiring a home office environment that supports remote work and virtual meetings.
What is the employment type?
The role is a full-time freelance position.
Is prior experience with MadCap software required?
No previous experience with MadCap software is necessary, as a structured onboarding and training program will be provided.
What is the salary for this role?
The job posting does not specify the salary.
Sample Interview Questions
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