Opportunity at
GiveDirectlyTechnical Program Associate or Manager
GiveDirectly is seeking a Technical Program Associate or Manager to oversee the implementation and management of technology utilized in poverty alleviation programs. The employer is a…
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About This Role
GiveDirectly is seeking a Technical Program Associate or Manager to oversee the implementation and management of technology utilized in poverty alleviation programs. The employer is a global nonprofit organization that delivers cash directly to people living in poverty and crisis, operating across multiple countries. In this position, the selected professional will own all technology-related aspects of new project launches, collaborate with cross-functional teams, and handle system troubleshooting, data analysis, and…
Job Description
GiveDirectly is seeking a Technical Program Associate or Manager to oversee the implementation and management of technology utilized in poverty alleviation programs. The employer is a global nonprofit organization that delivers cash directly to people living in poverty and crisis, operating across multiple countries.
In this position, the selected professional will own all technology-related aspects of new project launches, collaborate with cross-functional teams, and handle system troubleshooting, data analysis, and technical training. This role suits a structured systems thinker who can manage operations and navigate unfamiliar settings effectively. The posting notes that the level of the role is open to either Associate or Manager depending on candidate experience and technical skills, reporting directly to a Senior Technical Program Manager.
Candidates must be prepared to commit to three hours of daily overlap with the East Africa timezone regardless of their geographic location, and are expected to travel internationally approximately one to two times per year for team retreats or field visits.
Responsibilities
- Manage end-to-end technical delivery for program launches including scoping, system configuration, implementation, QA, testing, troubleshooting, and closeout
- Collaborate with Operations, Product, Research, Engineering, and Data teams to ensure systems align with program objectives
- Debug and resolve issues across the technology stack such as recipient databases and offline survey applications
- Scope and manage cross-cutting systems improvements to boost efficiency, scale, and recipient experience
- Ensure all systems comply with organizational data protection, privacy, and financial controls
- Manage technical training and onboarding for operations staff and collaborators
- Lead retrospectives on program launches and technical incidents to drive ongoing system improvements
Requirements
- Possess fluent English language skills
- Have at least 3 years of professional experience in fields such as project management, product management, data analytics, international development, or management consulting
- Demonstrate strong data skills to extract, clean, manipulate, and analyze data for operational decisions
- Demonstrate strong project management experience managing timelines, stakeholders, and complex deliverables
- Demonstrate deep comfort with Microsoft Excel and Google Sheets
- Possess intermediate experience using a programming or scripting language such as Python
- Be able to travel approximately 1-2 times per year to countries of operation
- Provide 3 hours of daily overlap with the East Africa timezone
Qualifications
- Experience working with relational databases such as SQL
- Proficiency in one or more languages spoken in GiveDirectly operating countries including Swahili, French, or Portuguese
- Personal or professional experience in low-income or historically marginalized communities
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote work policy for this role?
The posting prioritizes hiring in Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, the United Kingdom, and the United States. Regardless of location, candidates must provide 3 hours of daily overlap with the East Africa timezone.
What is the salary range for this job?
The total base salary depends on the level and location, with manager-level base salaries listed at US $107,070, UK £70,250, and KE $72,550, and associate-level base salaries listed at US $92,400, UK £56,800, and KE $52,400. Both levels include a 10 percent bonus target.
Is travel required for this position?
Yes, individuals in this role must be able to travel approximately one to two times per year to one of the countries of operation for team retreats or field visits.
What level of experience is required?
Applicants must have at least 3 years of professional experience across backgrounds such as project management, product management, data analytics, international development, or management consulting.
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