Opportunity at
National Gallery of ZimbabweTour Guide-Harare
The National Gallery of Zimbabwe is seeking a Gallery Tour Guide to be based at its Harare location. This role serves as the primary face of…
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About This Role
The National Gallery of Zimbabwe is seeking a Gallery Tour Guide to be based at its Harare location. This role serves as the primary face of the visitor experience and the main steward of the art collection, welcoming guests while maintaining a secure environment. The position requires someone who can effectively balance vigilance with hospitality. Key duties involve patrolling exhibition areas, safeguarding artworks, keeping the spaces clean, handling emergency procedures,…
Job Description
The National Gallery of Zimbabwe is seeking a Gallery Tour Guide to be based at its Harare location. This role serves as the primary face of the visitor experience and the main steward of the art collection, welcoming guests while maintaining a secure environment.
The position requires someone who can effectively balance vigilance with hospitality. Key duties involve patrolling exhibition areas, safeguarding artworks, keeping the spaces clean, handling emergency procedures, and documenting any irregularities. In addition, the guide will greet guests, lead tours, provide information on artists and artwork titles, distribute materials like brochures and maps, and gather visitor feedback.
This opportunity suits individuals who have strong observational skills, a dependable demeanor under pressure, and clear communication abilities. While a formal doctorate is not necessary, candidates should hold a genuine interest in art history and gallery operations.
Responsibilities
- Patrol exhibition areas regularly to ensure safety and respect
- Monitor and secure artworks against potential risks
- Keep gallery spaces tidy, organized, and free of dust
- Lead emergency protocols, assist in evacuations, and ensure safety
- Observe and record incidents, accidents, or irregularities with detailed reports
- Welcome visitors professionally and help them navigate exhibitions
- Answer questions regarding artist biographies, artwork titles, and gallery history
- Hand out brochures, maps, and other exhibition materials
- Gather visitor feedback to help improve the guest experience
Requirements
- Possess five Ordinary Level passes, including English Language
- Demonstrate strong attention to detail for monitoring artwork and spaces
- Maintain clear and effective communication skills for diverse audiences
- Show reliability and calmness during emergency situations
Qualifications
- Certificate or Diploma in Customer Care
- Completed Tour Guide Course
- Multilingual abilities
- Genuine interest in art history and gallery operations
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This position is based at the gallery in Harare.
What are the educational requirements for the Tour Guide role?
Applicants must possess five 'O' Levels, which must include English Language. A certificate or diploma in Customer Care or a Tour Guide Course is preferred.
What are the primary duties of the position?
The role combines space stewardship and safety with visitor engagement. Duties include patrolling exhibition spaces, monitoring artworks, maintaining gallery cleanliness, leading emergency protocols, greeting guests, and guiding tours.
How can I apply for this position?
You can send your CV and cover letter via email to hr@nationalgallery.co.zw or by mail to The Executive Director, National Gallery of Zimbabwe, "Tour Guide", 20 Julius Nyerere Way, P.O Box CY 848, Causeway, Harare.
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