Remote opportunity at
ZelhTrack & Trace Rep
Zelh seeks a Track & Trace Representative for a third-party logistics client focused on dependable domestic and international shipping operations. Zelh is an outsourcing organization dedicated…
Career Tools
About This Role
Zelh seeks a Track & Trace Representative for a third-party logistics client focused on dependable domestic and international shipping operations. Zelh is an outsourcing organization dedicated to delivering consistent quality services through timely communication, professional respect, and personal attention to clients, workers, and vendors. This remote position involves managing communication between drivers and customers, scheduling appointments, logging system updates, handling incoming client inquiries, and tracking transportation market developments. Candidates may…
Job Description
Zelh seeks a Track & Trace Representative for a third-party logistics client focused on dependable domestic and international shipping operations. Zelh is an outsourcing organization dedicated to delivering consistent quality services through timely communication, professional respect, and personal attention to clients, workers, and vendors.
This remote position involves managing communication between drivers and customers, scheduling appointments, logging system updates, handling incoming client inquiries, and tracking transportation market developments. Candidates may select from two distinct scheduling options: Friday through Monday from 9:00 AM to 8:00 PM EST, or Tuesday through Thursday from 5:00 PM to 1:00 AM EST combined with Saturday and Sunday from 1:00 PM to 9:00 PM EST.
Responsibilities
- Communicate daily with drivers and clients
- Inform relevant individuals about any problems
- Record updates inside the system
- Handle incoming phone calls from customers
- Set up appointments
- Stay informed regarding transportation market trends
- Complete additional tasks assigned by business needs
Requirements
- Possess an upper-intermediate B2 English proficiency
- Handle a high-stress and fast-paced work environment
- Demonstrate strong organizational and coordination capabilities
- Display excellent interpersonal and communication talents
- Demonstrate strong problem-solving skills
- Operate a PC proficiently with a preference for Microsoft Office
Qualifications
- Prior background in customer support is valued
Core Skills
Benefits
- Paid time off of 10 plus business days
- Corporate gatherings and team building activities
- Supplied work equipment
- Competitive compensation paid in US dollars
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly states that the work mode is remote.
What are the available work schedules?
Candidates can choose between two options: Friday through Monday from 9:00 AM to 8:00 PM EST, or Tuesday through Thursday from 5:00 PM to 1:00 AM EST plus Saturday and Sunday from 1:00 PM to 9:00 PM EST.
What salary does this role offer?
The posting states that the salary is competitive and paid in USD, but exact figures are not specified.
What language proficiency is required?
An Upper-Intermediate B2 English level is mandatory for this role.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.