Remote opportunity at
Manila RecruitmentTransportation Manager (3PL) - REMOTE - #35364
Manila Recruitment seeks a remote Transportation Manager to support parcel shipping operations for a multi-site United States fulfillment network. The position involves managing carrier invoices, overseeing…
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About This Role
Manila Recruitment seeks a remote Transportation Manager to support parcel shipping operations for a multi-site United States fulfillment network. The position involves managing carrier invoices, overseeing shipping plan reviews, handling claims, and generating performance reports primarily during United States business off-hours. The chosen candidate will assist an established dog-focused brand founded in 2011 that ships toys and treats globally, as well as a growing supply chain services business. This opportunity…
Job Description
Manila Recruitment seeks a remote Transportation Manager to support parcel shipping operations for a multi-site United States fulfillment network. The position involves managing carrier invoices, overseeing shipping plan reviews, handling claims, and generating performance reports primarily during United States business off-hours. The chosen candidate will assist an established dog-focused brand founded in 2011 that ships toys and treats globally, as well as a growing supply chain services business.
This opportunity is well-suited for a logistics professional with a strong background in analytical tasks, carrier operations, and shipping performance metrics. The role reports to a United States-based Senior Supply Chain Manager and requires frequent coordination via email, Slack, and reports. Responsibilities span forecasting volume, auditing carrier billing discrepancies, filing lost or damaged package claims, and analyzing packaging usage across warehouse partners.
Responsibilities
- Review daily shipping plans for fulfillment sites and identify potential risks to volume, delivery targets, or carrier mix
- Track actual performance against carrier volume forecasts and monitor delivery metrics by site and zone
- Generate and quality-check recurring daily shipment reports while flagging data anomalies
- Perform carrier onboarding duties including the classification of new or unmapped tracking statuses
- Audit carrier invoices to identify cost and dimension adjustments, address corrections, and surcharges
- Validate financial adjustments against contract terms and package specifications using carrier delivery photos
- Track dispute deadlines and file claims within the appropriate carrier windows
- Manage carrier claims for late, damaged, or lost packages from initial filing through final resolution
- Verify shipping defects for customer appeasement requests and communicate findings to customer service
- Evaluate warehouse packaging usage to identify anomalies affecting costs, inventory forecasts, or the customer experience
- Track fulfillment partner compliance regarding zone prioritization and carrier selection
Requirements
- Minimum of four years of experience working in direct-to-customer outbound operations and supply chain
- Advanced proficiency in Excel, including the ability to utilize pivot tables, large datasets, and XLOOKUP or INDEX-MATCH functions
- Practical knowledge of parcel carriers such as FedEx and UPS, along with their data structures, zones, dimensional weight, and surcharges
- Ability to work independently, prioritize tasks, and meet deadlines with minimal real-time overlap with United States Eastern Time
- Track record of analyzing and monitoring transportation key performance indicators like carrier compliance, claim rates, cost per package, and on-time delivery
- Proficient written and verbal communication skills in English for cross-functional collaboration
Qualifications
- Bachelor degree in supply chain management, logistics, international trade, business administration, or a related discipline
- Background working with third-party logistics providers or managing multi-client workloads
- Familiarity with carrier billing portals and warehouse management system platforms
- Experience handling cross-border or international shipping operations
- Background in filing freight audit disputes or carrier claims
- Familiarity with artificial intelligence tools such as ChatGPT or Claude for analytical output
- Experience utilizing NetSuite
- Knowledge of import and export documentation and customs requirements
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The source posting specifies that this role is remote.
What are the primary experience requirements?
Candidates must have at least four years of supply chain and direct-to-customer outbound operations experience, advanced Excel skills, and familiarity with parcel carriers like UPS and FedEx.
What is the salary range for this job?
The posting does not specify a salary.
What type of employment is this?
The job is listed as full-time.
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