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CardioOneVirtual Care Enrollment Coordinator
CardioOne runs a cardiology platform led by physicians and powered by technology, helping independent practices through operations support, revenue cycle services, imaging and practice development. WindRose…
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About This Role
CardioOne runs a cardiology platform led by physicians and powered by technology, helping independent practices through operations support, revenue cycle services, imaging and practice development. WindRose Health Investors is among its financial backers. This remote Virtual Care Enrollment Coordinator sits on the remote patient monitoring team and is the first person new patients meet when joining the program. The coordinator holds enrollment calls with patients referred for monitoring, explains the…
Job Description
CardioOne runs a cardiology platform led by physicians and powered by technology, helping independent practices through operations support, revenue cycle services, imaging and practice development. WindRose Health Investors is among its financial backers.
This remote Virtual Care Enrollment Coordinator sits on the remote patient monitoring team and is the first person new patients meet when joining the program. The coordinator holds enrollment calls with patients referred for monitoring, explains the program and what participants can expect, and guides them through device setup and configuration. Basic technical problems found during onboarding are handled on the spot or escalated, and the coordinator follows up to confirm devices are working and to address early worries.
Day-to-day tasks include checking and recording patient details, consent records and enrollment status inside the EHR and monitoring platform, managing a daily queue of new enrollments against program deadlines, and working alongside clinicians, care coordinators and tech support. The coordinator also flags anything that holds people back from enrolling, such as limited tech comfort or low health literacy, and raises it with the care group.
The job suits a certified Medical Assistant or Certified Nursing Assistant who works well alone in a home setting. It is a full-time, 100 percent remote position running Monday through Friday during regular business hours, with pay starting at $18 to $20 per hour.
Responsibilities
- Hold initial enrollment calls with patients referred for remote monitoring
- Explain the program, its benefits and expectations to patients and caregivers
- Guide patients through device setup and configuration
- Troubleshoot basic technical issues during onboarding and escalate as needed
- Verify and record patient details, consent and enrollment status
- Work alongside clinicians, care coordinators and tech support
- Manage a daily queue of new enrollments against program timelines
- Follow up to make sure devices are working and early concerns are resolved
Requirements
- Current MA or CNA certification
- Clear verbal and written communication, including explaining medical and technical information simply
- Able to work alone in a remote setting with little supervision
- Strong organization and time management, including a changing daily workload
- Comfortable using video calls, phone systems, EHR software and remote monitoring hardware
- Dependable fast internet plus a confidential, HIPAA-compliant work area
- Service-minded and empathetic toward patients who differ in age and tech skill
Qualifications
- Earlier involvement in remote monitoring, telehealth or virtual care initiatives
- Experience with EHR platforms and enrollment or intake workflows
- Bilingual applicants are encouraged to apply
Core Skills
Benefits
- Medical, dental and vision benefits
- 401(k) with a matching contribution
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the position remote?
Yes. The posting describes it as 100 percent remote and asks for a quiet, private workspace that protects patient confidentiality under HIPAA.
What is the pay?
The posting says the full-time role begins at $18 to $20 per hour.
What are the working hours?
The role runs Monday through Friday, 40 hours a week, during regular business hours.
What qualifications are needed?
A current Medical Assistant or Certified Nursing Assistant certification is required. Remote monitoring, telehealth or EHR experience is also listed, and bilingual applicants are encouraged.
Does the posting describe the application process?
No. The posting does not describe an application or interview process.
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