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KyndrylVRO Lead
Kyndryl designs, builds, manages, and modernizes mission-critical technology systems worldwide. The organization is seeking a VRO Lead to operate within its Value Realization Office, ensuring that…
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About This Role
Kyndryl designs, builds, manages, and modernizes mission-critical technology systems worldwide. The organization is seeking a VRO Lead to operate within its Value Realization Office, ensuring that clients achieve and maximize business outcomes during digital transformations. This position acts as a strategic driver for establishing, measuring, and protecting value across complex enterprise resource planning, IT outsourcing, and infrastructure engagements after contract signature. The role suits an experienced professional with deep consulting…
Job Description
Kyndryl designs, builds, manages, and modernizes mission-critical technology systems worldwide. The organization is seeking a VRO Lead to operate within its Value Realization Office, ensuring that clients achieve and maximize business outcomes during digital transformations.
This position acts as a strategic driver for establishing, measuring, and protecting value across complex enterprise resource planning, IT outsourcing, and infrastructure engagements after contract signature. The role suits an experienced professional with deep consulting and financial background who can design the VRO operating model from the ground up, build governance frameworks, and establish executive escalation paths.
Key responsibilities involve partnering with client finance and operations teams to construct baseline metrics, developing benefits registers equipped with defined key performance indicators, and building measurement models for cost savings, productivity uplift, and risk avoidance. The individual will construct automated dashboards in Power BI or similar platforms, conduct executive value reviews with C-suite stakeholders and account executives, and address root causes of value leakage to support account expansion and renewals.
The role requires more than twelve years of consulting or managed services experience, strong financial modeling capabilities, and a track record of presenting financial results to client leadership. Kyndryl offers a base compensation range from USD 143,640 to USD 273,000 per year, along with discretionary annual bonus eligibility and a comprehensive benefits package including medical, dental, disability, retirement benefits, and paid time off.
Responsibilities
- Establish and lead the VRO governance framework across major IT outsourcing and transformation accounts
- Partner with client finance and operational teams to construct baseline metrics and operational benefits registers
- Define measurement methodologies for hard savings, cost avoidance, operational productivity, and service quality
- Facilitate monthly and quarterly value realization reviews with C-level client executives and company leadership
- Build dynamic value dashboards and scorecards utilizing Power BI or comparable platforms
- Collaborate with delivery and change management leads to connect workforce adoption metrics with benefit realization
Requirements
- Over 12 years of experience in consulting, transformation, or managed services
- At least 5 years of experience leading benefits realization, value management, or financial tracking on large engagements
- Demonstrated ability building baselines, KPI frameworks, and benefits registers that withstand client finance scrutiny
- Strong financial modeling skills encompassing TCO, ROI, and payback periods
- Working knowledge of IT outsourcing commercial structures
Qualifications
- Bachelor degree in Business, Finance, Engineering, or a related field
- MBA degree
- Lean Six Sigma Green or Black Belt certification
Core Skills
Benefits
- Discretionary annual bonus program based on performance
- Medical and dental coverage
- Disability benefits
- Retirement benefits
- Paid leave and paid time off
- Access to industry learning programs and certifications
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the VRO Lead position?
The base compensation range for the role in the United States is USD 143,640 to USD 273,000 per year, with specific geographic ranges varying by location.
What are the primary education and experience requirements?
Candidates must hold a Bachelor degree in Business, Finance, Engineering, or a related field, alongside more than 12 years of experience in consulting, transformation, or managed services, including at least 5 years leading benefits realization or value management.
What benefits are included with this role?
Employees may receive a comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, paid time off, and eligibility for a discretionary annual bonus.
Sample Interview Questions
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