On-site opportunity at
Wattpad[WEBTOON] Content Operations Associate
Wattpad is hiring a Content Operations Associate for an on-site position in Los Angeles. Wattpad is part of WEBTOON Entertainment, a global entertainment company and pioneer…
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About This Role
Wattpad is hiring a Content Operations Associate for an on-site position in Los Angeles. Wattpad is part of WEBTOON Entertainment, a global entertainment company and pioneer in mobile webcomics that operates platforms like WEBTOON, CANVAS, and Wattpad. The company connects creators with passionate fandoms and produces adaptations featured on Netflix, Prime Video, and Crunchyroll, working alongside partners such as Discord, HYBE, and DC Comics. This role combines editorial creativity with…
Job Description
Wattpad is hiring a Content Operations Associate for an on-site position in Los Angeles. Wattpad is part of WEBTOON Entertainment, a global entertainment company and pioneer in mobile webcomics that operates platforms like WEBTOON, CANVAS, and Wattpad. The company connects creators with passionate fandoms and produces adaptations featured on Netflix, Prime Video, and Crunchyroll, working alongside partners such as Discord, HYBE, and DC Comics.
This role combines editorial creativity with operational precision, focusing on the complete lifecycle of platform content. The person in this position will oversee the content calendar, write platform copy, schedule promotional items, support email marketing, ensure brand safety, and track content performance. Candidates need strong attention to detail, exceptional communication skills, and the ability to work on-site in Los Angeles.
Responsibilities
- Manage the daily content programming calendar to execute the content strategy
- Write engaging copy for promotional tools and user-facing features
- Schedule and deploy promotional assets accurately and on time
- Support lifecycle marketing by creating and sending email campaigns
- Enforce brand safety rules to protect the user experience and platform integrity
- Conduct quality checks on user-facing features to verify visual and functional accuracy
- Maintain internal documentation and wikis for operational workflows and platform updates
- Handle administrative and operational duties to support department scaling
- Track platform health and content metrics to generate data-driven recommendations
Requirements
- Possess exceptional written and verbal communication skills
- Demonstrate strong attention to detail
- Feel comfortable using CMS platforms, scheduling software, and data analytics tools
- Be fluent in both English and Korean
- Reside in Los Angeles, California or be willing to commute there
Qualifications
- Bring quantitative data analysis experience
- Have experience with Airtable
- Show proficiency in calendar management and scheduling
- Know Microsoft Suite and Microsoft Excel
- Possess skills in data analysis and data presentation
Core Skills
Benefits
- Career development opportunities including mentorship and learning investments
- Health benefits covering vision and dental
- Generous paid time off and parental leave top-up
- 401K contributions
- Commuter benefits
- Global WEBTOON and LINE FRIENDS discount program
- Winter break shutdown
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for the Content Operations Associate role?
This is an on-site position located in Los Angeles, California.
What is the salary range for this position?
The annual salary ranges from USD 55,000 to 75,000.
What language skills are required for this role?
Candidates must be bilingual in English and Korean.
What benefits are provided for full-time employees?
Full-time employees receive health benefits including vision and dental, 401K contributions, commuter benefits, generous PTO, parental leave top-up, career development support, discount programs, and a winter break shutdown.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.