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SpotMe

Account Director (US - Remote)

SpotMe is hiring a full-time remote Account Director for US accounts. SpotMe is a B2B event platform that lets enterprises run CRM-connected in-person, virtual, hybrid and…

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Remote
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Employment type
Full-time
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Published3h ago
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About This Role

SpotMe is hiring a full-time remote Account Director for US accounts. SpotMe is a B2B event platform that lets enterprises run CRM-connected in-person, virtual, hybrid and webinar programs. Onomi is the product at the center of its life sciences work: it lets medical and commercial teams reach healthcare professionals through medical meetings, symposia, advisory boards and webinars. The director's manager is the VP of Account Management. Expansion inside current customers…

Job Description

SpotMe is hiring a full-time remote Account Director for US accounts. SpotMe is a B2B event platform that lets enterprises run CRM-connected in-person, virtual, hybrid and webinar programs. Onomi is the product at the center of its life sciences work: it lets medical and commercial teams reach healthcare professionals through medical meetings, symposia, advisory boards and webinars.

The director's manager is the VP of Account Management. Expansion inside current customers is a stated priority, since growing life sciences business after the Onomi launch is the company's top objective. The director is the primary contact for seven to 15 key accounts with about $3 million in combined revenue, and negotiates multi-year enterprise agreements with some of the largest Fortune 500 clients.

A rough time split is 40 percent on expansion, upgrades and renewals; 20 percent on retention and executing expansion plans; 15 percent on stakeholder relationships including economic buyers and executives; 10 percent on account research and planning; 10 percent on first-line compliance, admin and product questions; and 5 percent on reporting, CRM updates and forecasts.

Early milestones are: in month one, attend live industry events and master the sales plays and tools; by month three, close a first deal alone, find two expansion levers per account, and complete account plans; and by month twelve, have met every customer in person and delivered 20 percent aggregate year-over-year growth.

Candidates should have managed large accounts worth about $200,000 to $2 million in companies with more than 500 employees, ideally in B2B SaaS or services. Experience in pharma and financial services, plus professional services or technology, is valued, and pharma healthcare-professional engagement knowledge is a plus, not a requirement. The posting also looks for autonomy, commercial sharpness, product depth and openness to coaching. No salary or benefits are listed.

Responsibilities

  • Win expansion, upgrade and renewal deals across assigned accounts
  • Carry out retention and expansion plans, including implementation and integrations
  • Build trust with champions and senior stakeholders, including introductions at director and VP level
  • Research accounts, budget cycles, competing vendors and pricing benchmarks
  • Answer first-line compliance, admin and product questions
  • Keep CRM records, forecasts and pipeline reviews up to date

Requirements

  • Experience managing large accounts of roughly $200,000 to $2 million at companies with 500+ staff
  • Account leadership in B2B SaaS or services and consulting
  • Understanding of buying groups and decision processes
  • Ability to build business cases that hold up with C-suite and procurement
  • Self-starter who builds pipeline rather than waiting for it
  • Openness to coaching and direct feedback

Qualifications

  • Background spanning pharma, finance, professional services or tech
  • Pharma healthcare-professional engagement knowledge (a plus)
  • Product knowledge to answer tough questions and shape solutions live

Core Skills

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

Is this Account Director role remote?

Yes. The title lists the position as US remote.

How many accounts does the role cover?

The director is the primary contact for seven to 15 key accounts with about $3 million in total revenue.

What experience is expected?

Managing large accounts of about $200,000 to $2 million in companies with more than 500 employees, ideally in B2B SaaS or services.

Does the posting list a salary?

No. The posting does not state a salary or benefits.

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