Opportunity at
DialpadSr. Account Executive, Mid-Market
Dialpad is seeking a Sr. Account Executive, Mid-Market to manage the complete sales lifecycle from initial lead generation to final deal closure. Operating within a hybrid…
Career Tools
About This Role
Dialpad is seeking a Sr. Account Executive, Mid-Market to manage the complete sales lifecycle from initial lead generation to final deal closure. Operating within a hybrid work model and reporting to a Mid-Market Regional Vice President, this position focuses on helping medium-sized businesses resolve communication hurdles utilizing Dialpad Talk, Contact Center, and Sell solutions. Dialpad operates as an AI platform for customer experience, uniting AI and human agents on a…
Job Description
Dialpad is seeking a Sr. Account Executive, Mid-Market to manage the complete sales lifecycle from initial lead generation to final deal closure. Operating within a hybrid work model and reporting to a Mid-Market Regional Vice President, this position focuses on helping medium-sized businesses resolve communication hurdles utilizing Dialpad Talk, Contact Center, and Sell solutions.
Dialpad operates as an AI platform for customer experience, uniting AI and human agents on a single platform to resolve issues, advance deals, and eliminate administrative tasks. Backed by investors such as T-Mobile, Andreessen Horowitz, GV, and ICONIQ Capital, the company serves major global brands including Netflix, Motorola Solutions, and Randstad. Dialpad values core traits such as being scrappy, curious, optimistic, persistent, and empathetic.
In this position, the professional will coordinate with Sales Engineers, Sales leadership, Channel Partners, and SDRs to boost sales effectiveness. Responsibilities include building prospecting campaigns, guiding complex enterprise transactions with multiple stakeholders, maintaining forecasts, and conducting key deal reviews. The ideal candidate will combine customer acquisition strategies with market opportunity identification to expand Dialpad's business footprint.
Responsibilities
- Manage the end-to-end sales cycle to convert leads into an active pipeline
- Develop strategic prospecting campaigns and outreach sequences to generate independent opportunities
- Drive and finalize complex sales transactions involving internal and external stakeholders
- Maintain accountability for key deal reviews, sales forecasts, and individual professional career planning
- Collaborate with SDRs, Sales Engineers, Channel Partners, leadership, and peers to improve sales efficiency
Requirements
- Possess three to five years or more of sales experience within a dynamic environment
- Demonstrate experience managing and closing strategic deal cycles involving multiple business units and stakeholders
Qualifications
- Preferred expertise in Software as a Service including UCaaS and CCaaS
Core Skills
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunities for professional growth
- Access to cutting-edge AI tools and a robust training program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The position is hybrid and reports to a Mid-Market Regional Vice President.
What experience is required for the Sr. Account Executive, Mid-Market role?
Candidates must have three to five years or more of sales experience in a constantly changing environment, along with a background in managing and closing strategic deal cycles that include multiple stakeholders and business units.
What is the salary range for this role?
For exceptional talent based in California, the target base salary range is $99,999 to $100,000 USD, though pay is determined by factors such as location, experience, and skills. The posting does not specify salary ranges for locations outside of California.
What products will this sales executive sell?
The role involves solving client challenges through the implementation of Dialpad Talk, Contact Center, and Sell solutions.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.