Remote opportunity at
Language Services AssociatesAccount Manager
Language Services Associates seeks a full-time, remote Account Manager to manage a specific portfolio of mid-market Growth Accounts. Founded in 1991, Language Services Associates delivers language-based…
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About This Role
Language Services Associates seeks a full-time, remote Account Manager to manage a specific portfolio of mid-market Growth Accounts. Founded in 1991, Language Services Associates delivers language-based solutions globally in over 230 languages to thousands of clients worldwide through a large network of contractors and internal staff. This position functions as the primary point of contact and customer advocate, focusing on relationship building, service expansion, retention support, and proactive customer engagement.…
Job Description
Language Services Associates seeks a full-time, remote Account Manager to manage a specific portfolio of mid-market Growth Accounts. Founded in 1991, Language Services Associates delivers language-based solutions globally in over 230 languages to thousands of clients worldwide through a large network of contractors and internal staff. This position functions as the primary point of contact and customer advocate, focusing on relationship building, service expansion, retention support, and proactive customer engagement.
This opportunity suits professionals experienced in consultative account management, data analysis, and cross-functional collaboration. The selected candidate will coordinate with internal departments such as marketing, operations, and product management to drive customer outcomes, manage renewals, and identify new business opportunities. Language Services Associates provides a comprehensive employee benefits package and has received multiple top workplace recognitions.
Responsibilities
- Build and maintain stakeholder connections across assigned mid-market accounts
- Identify and advance consultative growth opportunities and service expansions
- Collaborate with internal departments including sales enablement, product management, and operations
- Plan for renewal readiness, handle renewal timelines, and manage RFP procedures
- Establish proactive engagement schedules with customer touchpoints at least every 60 days
- Resolve customer inquiries promptly and track recurring themes affecting retention
- Maintain documented account plans detailing health indicators, goals, and risks
- Update CRM documentation accurately for all interactions and next steps
Qualifications
- Strong verbal and written communication skills
- Effective relationship-building and networking capabilities across organizational levels
- Experience in consultative account management and opportunity identification
- Analytical background for interpreting revenue and utilization trends
- Familiarity with CRM platforms, MS Office, and reporting tools
- Strong time management and organizational abilities
Core Skills
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401k plan with partial match
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the job is remote.
What is the employment type?
This is a full-time employment opportunity.
What salary is offered for this role?
The source posting does not specify the salary for this position.
What benefits does the employer provide?
Full-time employees receive medical, dental, and vision coverage, along with a 401k plan that includes a partial match.
Sample Interview Questions
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