Remote opportunity at
Blue Wave Bar and GrillAccount Manager (West Coast Based)
OpenTable, a part of Booking Holdings, Inc., operates an industry-leading platform connecting millions of diners with tens of thousands of restaurant partners worldwide. The company is…
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About This Role
OpenTable, a part of Booking Holdings, Inc., operates an industry-leading platform connecting millions of diners with tens of thousands of restaurant partners worldwide. The company is currently hiring an Account Manager to oversee retention and revenue growth within a designated regional territory. This remote-friendly position requires applicants to live in either the Pacific Time Zone or the Hawaii-Aleutian Time Zone, with residency in Seattle or Hawaii strongly preferred. Domestic travel…
Job Description
OpenTable, a part of Booking Holdings, Inc., operates an industry-leading platform connecting millions of diners with tens of thousands of restaurant partners worldwide. The company is currently hiring an Account Manager to oversee retention and revenue growth within a designated regional territory. This remote-friendly position requires applicants to live in either the Pacific Time Zone or the Hawaii-Aleutian Time Zone, with residency in Seattle or Hawaii strongly preferred. Domestic travel is necessary across the West Coast and Hawaii.
In this role, the Account Manager acts as a trusted advisor to restaurant leadership, building strategic relationships to secure contract renewals, upsell premium marketing tools, and guide system configurations for optimal reservation flow. The professional will deliver data-driven business reviews, resolve customer issues, and maintain activity records in Salesforce. The successful candidate possesses deep knowledge of restaurant operations, strong interpersonal capabilities, and comfort handling consultative sales conversations.
Responsibilities
- Cultivate strategic relationships with restaurant leadership to drive customer retention and secure contract renewals
- Identify sales opportunities for premium marketing tools to meet quarterly revenue and upsell objectives
- Assist restaurant operators with system configurations to streamline reservation workflows
- Create and deliver data-driven presentations for regular business reviews focusing on industry trends
- Serve as the primary point of contact for customer concerns and navigate cross-functional issue resolution
- Track daily meeting and call activities within Salesforce while gathering product feedback
- Conduct scheduled monthly meetings with Elite members
Requirements
- Two to three years or more of account management or relevant restaurant and hospitality experience
- Demonstrated customer service skills and expertise in restaurant operations including P&L comprehension
- Residency in the Pacific Time Zone or Hawaii-Aleutian Time Zone
- Valid driver's license and reliable transportation for required domestic travel along the West Coast and Hawaii
- Ability to handle objections and lead consultative sales conversations
Qualifications
- College degree in a relevant field of study
- Familiarity with utilizing artificial intelligence tools for outreach drafting and account research
- Working knowledge of Apple products, Google Suite, and Salesforce
- Experience partnering with marketing teams to develop restaurant promotional programs
Core Skills
Benefits
- Work from almost anywhere for up to twenty days annually
- Company-sponsored therapy sessions via SpringHealth and a Headspace subscription
- An annual company-wide week off for complete rest
- Paid parental leave and generous paid vacation time including birthday leave
- Paid volunteer hours
- Professional development funding, leadership training, and e-learning access
- Travel discounts and Employee Resource Groups
- Competitive retirement plans, health insurance benefits, and an annual bonus opportunity
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Account Manager position?
The annual base salary range for this United States-based role is $70,000 to $80,000, and the position is also eligible for an annual bonus.
Where must I live to be eligible for this role?
Applicants must reside in either the Pacific Time Zone or the Hawaii-Aleutian Time Zone, with Seattle or Hawaii residence strongly preferred.
Is travel required for this position?
Yes, domestic travel is required throughout the West Coast and Hawaii.
What experience is required to apply?
Candidates need 2-3 or more years of account management or equivalent experience in a restaurant or hospitality environment, along with a deep understanding of restaurant operations and financial statements.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.