Remote opportunity at
CSC GenerationBrand Advocacy Program Specialist
Sur La Table, operated by CSC Generation, is launching a brand ambassador initiative called The Kitchen Table and seeks a Brand Advocacy Program Specialist to build…
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About This Role
Sur La Table, operated by CSC Generation, is launching a brand ambassador initiative called The Kitchen Table and seeks a Brand Advocacy Program Specialist to build and manage this platform. This remote position operates across the United States and Canada, reporting directly to the Social Media Manager. The ideal candidate is a proactive builder ready to take on end-to-end responsibilities, handle daily operations, and guide creators through onboarding, challenges, and…
Job Description
Sur La Table, operated by CSC Generation, is launching a brand ambassador initiative called The Kitchen Table and seeks a Brand Advocacy Program Specialist to build and manage this platform. This remote position operates across the United States and Canada, reporting directly to the Social Media Manager. The ideal candidate is a proactive builder ready to take on end-to-end responsibilities, handle daily operations, and guide creators through onboarding, challenges, and payouts.
In this role, the selected individual will serve as the primary contact for advocates utilizing the Duel platform. Responsibilities involve structuring challenges, organizing the content calendar, reviewing user-generated content, monitoring community progression, and collaborating with cross-functional departments including Ecommerce, CRM, and Brand Marketing. Success in the first six to twelve months will be measured by smooth advocate activations, increased challenge completion rates, and established, repeatable workflows.
Responsibilities
- Guide advocates step-by-step through account creation and store setup on Duel and other platforms
- Create, update, maintain, and quality assure advocate challenges to align with organizational targets
- Track participant progression through tiers, identify bottlenecks, and maintain an organized program calendar
- Partner with the Social Media Manager to plan campaigns for promotions, product launches, seasonal moments, contests, and food holidays
- Draft and refresh challenge instructions and copy to prioritize affiliate link usage and revenue-driving behavior
- Review submissions for compliance, link inclusion, and potential reuse across organic, paid, email, and site channels
- Monitor community health metrics such as retention, engagement, tier movement, and challenge completion
- Compile weekly and monthly reports to identify trends, obstacles, and optimization opportunities
Requirements
- Possess at least two years of professional experience in influencer marketing, social media marketing, creator programs, community management, advocacy marketing, affiliate marketing, or a related field
- Demonstrate understanding of primary social networks including Instagram, TikTok, Pinterest, Facebook, and YouTube Shorts
- Bring basic project management capabilities to handle timelines, campaigns, calendars, and multiple workstreams concurrently
- Show experience writing or supporting creator challenges, social-first content prompts, briefs, captions, community prompts, or user-generated content requests
- Demonstrate high organization, systems orientation, and comfort utilizing CRM-style tracking and support ticketing software
- Maintain a willingness to adopt AI-powered workflows as internal tools evolve
- Complete a mandatory in-person interview with a team member prior to an offer being extended
Core Skills
Benefits
- Paid time off policies
- 401k match for US employees or RRSP match for Canadian employees
- Medical, dental, and vision coverage
- A variety of supplemental benefit options
- Employee discounts across the employer portfolio of brands
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the location is remote covering the United States and Canada.
What experience is required for this role?
Applicants must have at least two years of experience in social media marketing, influencer marketing, creator programs, community management, advocacy marketing, affiliate marketing, or a related field.
What is the salary for this position?
The salary is not stated in the source posting.
Are there any specific interview requirements?
Yes, part of the interview process includes a mandatory in-person interview with a team member prior to receiving an offer.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.