Hybrid opportunity at
ToastBusiness Development Manager - Strategic Cuisine (Mandarin)
Toast is currently seeking a Business Development Manager to lead a multilingual team focused on strategic cuisine markets, operating on a hybrid schedule. The company designs…
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About This Role
Toast is currently seeking a Business Development Manager to lead a multilingual team focused on strategic cuisine markets, operating on a hybrid schedule. The company designs technological solutions tailored to help food service businesses and local enterprises run efficiently, boost sales, deepen customer engagement, and support staff members. This upper-funnel leadership position involves overseeing between six and ten Business Development Representatives who generate qualified sales pipelines for account executives. The…
Job Description
Toast is currently seeking a Business Development Manager to lead a multilingual team focused on strategic cuisine markets, operating on a hybrid schedule. The company designs technological solutions tailored to help food service businesses and local enterprises run efficiently, boost sales, deepen customer engagement, and support staff members.
This upper-funnel leadership position involves overseeing between six and ten Business Development Representatives who generate qualified sales pipelines for account executives. The primary market focus centers on Mandarin-speaking operations, though the team also addresses Korean, Thai, and Vietnamese sectors. The ideal candidate possesses a natural instinct for coaching, a strong drive for meeting performance metrics, and cultural adaptability.
Daily operations include conducting regular individual meetings, reviewing sales calls, ensuring pipeline accuracy, and collaborating with account executives for smooth customer handoffs. Team leaders also partner with enablement departments to refine messaging, hire and onboard new staff members, and contribute frontline market insights to help guide resource allocation.
This role suits sales professionals who excel in dynamic environments and enjoy developing talent toward future career advancement within the company. Total compensation targets incorporate base salary, commissions, and bonuses, with the exact figures varying based on geographic location and individual qualifications.
Responsibilities
- Manage a team of six to ten Business Development Representatives to oversee productivity and pipeline generation
- Coach team members on carrying out efficient prospect qualification and shaping suitable solutions
- Establish evaluation frameworks, review systems, and feedback loops for all team members
- Maintain steady operating rhythms including individual check-ins, call reviews, and pipeline forecasting
- Collaborate with account executives to ensure clean handoffs and successful pipeline conversion
- Gather frontline insights to assist management in determining strategic market investments
- Work alongside marketing and enablement teams to adapt messaging sequences for targeted communities
- Hire, onboard, and ramp new personnel to support expansion into new language segments
- Mentor employees to prepare them for advancement into account executive roles and beyond
Requirements
- Fluent spoken and written communication skills in Mandarin Chinese and English
- Minimum of two years of sales experience in a closing role with a demonstrated history of achieving quotas
- Genuine instinct for coaching and developing team members
- Strong metrics-driven approach focused on optimizing sales performance and forecast accuracy
- Cultural humility paired with curiosity regarding unfamiliar selling contexts and communities
- Self-motivated, creative, and flexible mindset capable of performing effectively under pressure
Qualifications
- Prior leadership experience such as a team lead, mentor, or informal player-coach role
- Background in leading multicultural or multilingual teams
- Proficiency in additional languages including Cantonese, Korean, Thai, or Vietnamese
- Previous experience working as a Business Development Representative or Sales Development Representative
- Experience within a fast-paced, high-growth business environment
- Familiarity with the restaurant industry
- Demonstrated ability to foster a high-performing team culture
Core Skills
Benefits
- Total targeted cash compensation that includes base salary, commission, and bonus eligibility
- Uncapped commissions
- Access to health and lifestyle benefits programs
- Equity eligibility
Frequently Asked Questions
What is the employment type for this position?
The posting specifies that this is a full-time position.
Is this job remote or in-office?
This role follows a hybrid work model, combining in-office collaboration and remote flexibility.
What languages are required for applicants?
Applicants must be able to fluently speak, read, and write both Mandarin Chinese and English.
What is the salary range for this role?
The estimated total targeted cash compensation ranges from USD 107,000 to USD 219,000 per year, depending on the geographic pay zone, skills, and experience.
Sample Interview Questions
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