Opportunity at
SGSBusiness Development Manager: Zambia
SGS is seeking a Business Development Manager for its operations in Zambia. This position involves planning and executing marketing, sales, revenue, and management information system objectives…
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About This Role
SGS is seeking a Business Development Manager for its operations in Zambia. This position involves planning and executing marketing, sales, revenue, and management information system objectives while establishing and directing the marketing and sales organization. The role requires an individual who can build and motivate a team, promote cross-selling across different lines of business, and drive client acquisition and retention efforts. The professional will collaborate with Minerals management to enhance…
Job Description
SGS is seeking a Business Development Manager for its operations in Zambia. This position involves planning and executing marketing, sales, revenue, and management information system objectives while establishing and directing the marketing and sales organization.
The role requires an individual who can build and motivate a team, promote cross-selling across different lines of business, and drive client acquisition and retention efforts. The professional will collaborate with Minerals management to enhance business development impact throughout Zambia, monitor prospecting and revenue metrics, and address any performance shortfalls. Additionally, the candidate will communicate market developments to regional leaders, assist with international orders routed through Geneva, negotiate contracts, and manage client satisfaction.
This position is suited for a professional with a background in industrial or technical sales who can manage multiple projects, coordinate pre- and post-contract client services, and ensure adherence to safety and quality standards.
Responsibilities
- Plan and achieve marketing, sales, and management information system objectives and revenue targets
- Establish and manage the marketing and sales organization and build team spirit
- Provide marketing, promotion, and sales support to internal structures and lines of business
- Promote cross-selling of SGS services and gather market and competitor information
- Implement company and group policies for business development within Zambia
- Engage in pro-active client acquisition and retention activities
- Collaborate with Minerals management to plan and improve business development impact across Zambia
- Monitor prospecting and revenue performance, report on results, detect shortfalls, and implement corrective measures
- Liaise with service and regional vice presidents and affiliates to exchange market sector information
- Identify opportunities for new business, promotion, marketing, and publicity
- Assist in administering international contracts routed through Geneva
- Draft, negotiate, secure, and manage pre- and post-contract client service and satisfaction issues
- Maintain communication with the Regional Managing Director regarding business acquisition, retention, client satisfaction, and marketing
- Collaborate with staff to maximize business returns while minimizing company exposure and risk
- Adhere to quality and safety requirements of the SGS management system
- Perform additional tasks assigned by the direct line manager
Requirements
- Minimum of 5 years of sales and marketing experience in industrial or technical sectors
- Demonstrated successful sales track record
- Working knowledge of industrial processes
- Proficiency in computer software including Word, Excel, PowerPoint, and Outlook
- Excellent verbal and written communication skills
- Well-developed organizational, communication, and interpersonal skills
- Diplomacy and networking skills to build relationships with external clients and internal personnel
- Creativity, innovation, and a team-focused approach
- Customer service, client support, and business service consulting skills
- Ability to manage and coordinate multiple projects in a fast-paced environment
- Time management skills and strong attention to detail
- Ability to make strong business decisions and accept accountability
Qualifications
- Degree or equivalent qualification in a commercial discipline with a strong preference in industrial, technical, management, or a related field
- Tertiary qualification in marketing and sales
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location of the Business Development Manager role?
The role is based in Zambia, with activities spanning all parts of the country in collaboration with Minerals management.
What experience is required for this position?
Candidates must have a minimum of 5 years of sales and marketing experience within industrial or technical sectors, alongside a proven sales track record.
Are remote work or salary details provided in the posting?
The posting does not specify salary information or a remote work policy.
What educational qualifications are necessary?
A degree or equivalent qualification in a commercial discipline—preferably in an industrial, technical, management, or related field—is required, alongside a tertiary qualification in marketing and sales.
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