Opportunity at
SutherlandCamSur: Hiring Consultant - Customer Service
Sutherland is hiring customer service consultants for its Camarines Sur site in the Philippines. Consultants answer inbound calls, respond to product and service questions, process payments,…
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About This Role
Sutherland is hiring customer service consultants for its Camarines Sur site in the Philippines. Consultants answer inbound calls, respond to product and service questions, process payments, and perform general account maintenance, with upselling sometimes encouraged.
Job Description
Sutherland is hiring customer service consultants for its Camarines Sur site in the Philippines. Consultants answer inbound calls, respond to product and service questions, process payments, and perform general account maintenance, with upselling sometimes encouraged.
Responsibilities
- Answer inbound customer calls
- Respond to product and service questions
- Process payments and perform general account maintenance
- Encourage upselling where encouraged
Requirements
- High school diploma or GED
- Demonstrated ability to perform at a high level on inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job based?
The title names Camarines Sur, and the location field lists the Philippines.
What education is required?
A high school diploma or GED is required.
Is a salary listed?
No. The posting does not state a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.