Remote opportunity at
VXI Global SolutionsUS Remote Patient Care Advocate (Customer Service)
VXI Global Solutions is hiring a remote Patient Care Advocate to assist patients with lowering the financial burden of prescription medications. The employer collaborates with insurance…
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About This Role
VXI Global Solutions is hiring a remote Patient Care Advocate to assist patients with lowering the financial burden of prescription medications. The employer collaborates with insurance companies, healthcare providers, and pharmacies to improve patient access to necessary treatments without excessive costs. In this role, you will guide individuals through the Prescription Payment Plan, verify eligibility, and help manage prescription fulfillment, cost-sharing, and renewals. This position is suited for individuals with…
Job Description
VXI Global Solutions is hiring a remote Patient Care Advocate to assist patients with lowering the financial burden of prescription medications. The employer collaborates with insurance companies, healthcare providers, and pharmacies to improve patient access to necessary treatments without excessive costs. In this role, you will guide individuals through the Prescription Payment Plan, verify eligibility, and help manage prescription fulfillment, cost-sharing, and renewals.
This position is suited for individuals with a background in customer service, insurance, or healthcare who possess strong communication skills and attention to detail. VXI Global Solutions provides paid training, necessary equipment, and comprehensive health benefits for this remote role. Employees must maintain a private, quiet home workspace with a reliable high-speed internet connection.
Responsibilities
- Assist patients with program enrollment by gathering personal and insurance details to verify eligibility
- Confirm prescription coverage under the program and manage approval processes for eligible medications
- Lower out-of-pocket expenses for patients by utilizing program benefits, copayments, and coinsurance
- Collaborate with participating pharmacies to ensure correct benefit application during prescription fulfillment
- Support medication adherence, monitor treatment regimens, and manage refills for continued savings
- Guide patients through annual renewals and provide updates regarding formulary or program changes
Requirements
- High school diploma or GED
- Work experience in customer service, insurance, or healthcare
- Private and quiet home workspace with a door that closes
- Ergonomic desk and chair setup
- Stable high-speed internet connection with at least 10 Mbps downstream and 5 Mbps upstream
Qualifications
- Prior experience working with prescription assistance programs
Core Skills
Benefits
- Hourly pay of $16.50
- Company-provided equipment
- Comprehensive health insurance including medical, dental, and vision coverage
- Cell phone benefit of $25 per month per line for unlimited phone, text, and data
- Referral program offering $50 per paycheck for successful referrals
- Paid training
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly states that the Patient Care Advocate role is remote and requires a private, distraction-free home workspace with reliable internet.
What is the pay rate for this job?
The hourly pay for this position is $16.50 per hour.
What experience is required to apply?
Candidates must have a high school diploma or GED along with prior experience in customer service, insurance, or healthcare.
Sample Interview Questions
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