Remote opportunity at
Maven ClinicCare Coach
Maven Clinic is hiring a Care Coach for a full-time, remote position with a base salary ranging from $62,000 to $78,000 per year, plus equity and…
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About This Role
Maven Clinic is hiring a Care Coach for a full-time, remote position with a base salary ranging from $62,000 to $78,000 per year, plus equity and benefits. The organization operates as a virtual clinic focused on women and family health, partnering with employers and health plans to offer end-to-end programs spanning fertility, maternity, parenting, and midlife care. In this role, you will join the Care Delivery team to coordinate care…
Job Description
Maven Clinic is hiring a Care Coach for a full-time, remote position with a base salary ranging from $62,000 to $78,000 per year, plus equity and benefits. The organization operates as a virtual clinic focused on women and family health, partnering with employers and health plans to offer end-to-end programs spanning fertility, maternity, parenting, and midlife care.
In this role, you will join the Care Delivery team to coordinate care beyond the digital space for higher-risk members. You will drive program engagement, co-create SMART goals, manage member caseloads, and utilize motivational interviewing and behavior modification techniques to support long-term health outcomes. The position requires working the Monday through Friday shift from 3:00 PM to 11:30 PM EST. Team members remotely monitor health data, collaborate with clinical providers, and remove care barriers across digital and external partner networks.
Ideal candidates bring clinical experience as a registered nurse focusing on patient education, alongside experience working with maternity or fertility populations and coaching individuals toward specific health outcomes. Applicants must be authorized to work in the United States and reside in one of the following eligible states: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, or WI.
Responsibilities
- Drive program engagement by communicating the value of the care coaching model and supporting behavior change
- Co-create SMART goals with members, track adherence, adjust care plans, and course-correct within clinical program design
- Manage a member caseload through ongoing messaging, video appointments, and outreach
- Utilize motivational interviewing and behavior modification techniques to remove barriers and promote optimal health outcomes
- Assess member knowledge and barriers to provide personalized health education across varying backgrounds
- Collaborate with provider care teams to translate clinical recommendations into actionable next steps
- Remotely monitor member health data and platform activity to identify risks early and follow protocols
- Coordinate across digital networks, in-person provider networks, and external partners to remove barriers to care
- Participate in and lead efforts to improve quality of care and clinical outcomes with a continuous-learning mindset
- Provide coverage to ensure members receive appropriate care and timely responses
Requirements
- 1 to 2+ years of clinical experience as a registered nurse focusing on patient education, motivational interviewing, and driving clinical outcomes
- Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care
- Training and experience coaching individuals to achieve specific health outcomes such as medication management, nutrition and exercise goals, and managing blood pressure
- Ability to remain flexible with changes, work efficiently to meet member demand, and maintain a growth mindset
- Ability to communicate empathetically with patients in writing and verbally
- Experience achieving KPIs relevant to patient outcomes including opt-in rates, follow-up adherence, and member satisfaction
- Demonstrated ability to quickly learn and adapt to new digital health tools and platforms in a fast-changing tech environment
- Comfort using AI tools as part of daily workflows to enhance efficiency
- Strong telehealth competency including comfort conducting phone outreach and video calls
- Reliable access to high-speed internet
- Active work authorization in the US
Qualifications
- Health coaching certification such as NBC-HWC or ICF
- Experience in a start-up or fast-paced environment
- Experience coaching across multiple modalities like video, text or chat, and phone
- Comfort with technology tools including Google Suite, CRM platforms, EHRs, and Zendesk
Core Skills
Benefits
- Employer-covered health, dental, and insurance plan options
- Maven for Mavens platform access including mental health, reproductive health, family planning, and pediatric care
- Whole-self care through wellness partnerships
- Hybrid work, in-office meals, and work-together days
- 16 weeks of 100% paid parental leave and a new parent stipend for employees with one year or more of service
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401(k) matching for US-based employees with immediate vesting
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary and employment type for the Care Coach role?
This is a full-time position with a base salary range of $62,000 to $78,000 per year, along with equity and benefits.
Where can the Care Coach be located?
The role is open to candidates residing in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, and WI.
What are the shift hours for this position?
The posting specifies a shift of Monday through Friday from 3:00 PM to 11:30 PM EST.
What certifications are preferred for applicants?
A health coaching certification such as NBC-HWC or ICF is preferred, though not required.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.