Opportunity at
SutherlandCarmona: Hiring Consultant - Customer Service
Sutherland is hiring customer service consultants in Carmona, Philippines. Consultants handle inbound calls, answer questions about products and services, process payments, and carry out general account…
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About This Role
Sutherland is hiring customer service consultants in Carmona, Philippines. Consultants handle inbound calls, answer questions about products and services, process payments, and carry out general account maintenance, and may be asked to offer upsells.
Job Description
Sutherland is hiring customer service consultants in Carmona, Philippines. Consultants handle inbound calls, answer questions about products and services, process payments, and carry out general account maintenance, and may be asked to offer upsells.
Responsibilities
- Handle inbound calls
- Answer questions about products and services
- Process payments and carry out account maintenance
- Offer upsells when asked
Requirements
- High school diploma or GED
- Strong performance on inbound call volume
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job on-site?
The posting lists the role as on-site in Carmona, Philippines.
What education is required?
A high school diploma or GED is required.
Is a salary stated?
No. The posting does not state a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.