Remote opportunity at
MicroSourcingClaims Associate
MicroSourcing seeks a Claims Associate for a full-time, remote position based in Metro Manila with a day shift schedule operating from Thursday through Monday, which includes…
Career Tools
About This Role
MicroSourcing seeks a Claims Associate for a full-time, remote position based in Metro Manila with a day shift schedule operating from Thursday through Monday, which includes weekend coverage. MicroSourcing operates as the pioneer and largest offshore managed services provider in the Philippines, maintaining a workforce of over 9,000 professionals across 13 delivery centers. The Claims Associate delivers administrative and customer service assistance to individuals filing insurance claims. Key duties include…
Job Description
MicroSourcing seeks a Claims Associate for a full-time, remote position based in Metro Manila with a day shift schedule operating from Thursday through Monday, which includes weekend coverage.
MicroSourcing operates as the pioneer and largest offshore managed services provider in the Philippines, maintaining a workforce of over 9,000 professionals across 13 delivery centers.
The Claims Associate delivers administrative and customer service assistance to individuals filing insurance claims. Key duties include managing incoming claims, collecting necessary processing information, helping customers comprehend their policies to ensure fair and efficient processing, tracking claims status, and addressing customer grievances. This position suits detail-oriented individuals who excel in customer-facing environments.
Responsibilities
- Deliver customer service support to claimants
- Support claims documentation and processing activities
- Review claims data to spot trends
- Help resolve intricate claims complications
- Communicate and coordinate with relevant stakeholders
Requirements
- Handle insurance claims experience
- Maintain a typing speed between 30 and 60 WPM or higher
- Demonstrate proficiency in Google Suite
- Possess the ability to interpret legal documents
- Show strong customer service and communication abilities
- Exhibit strong problem-solving and organizational skills
Core Skills
Benefits
- Above-market compensation
- Healthcare coverage starting on day one that includes one or more dependents
- Paid time-off featuring cash conversion
- Group life insurance
- Performance bonuses
- Participation in company-sponsored events and activities
- Flexible work arrangements
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies a remote work setup based in Metro Manila.
What is the work schedule for this role?
The schedule is a day shift running from Thursday to Monday, which requires weekend coverage.
What experience is required for the Claims Associate position?
Candidates must have experience handling insurance claims, proficiency in Google Suite, the ability to interpret legal documents, and a typing speed of 30 to 60 WPM or above.
What benefits does MicroSourcing provide?
Benefits include above-market pay, day-one healthcare coverage for the employee and dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.