Opportunity at
SutherlandClark: Hiring Consultant - Customer Service
In Clark, Philippines, Sutherland is hiring customer service consultants who serve as the main point of contact for inbound calls. The work includes answering product and…
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About This Role
In Clark, Philippines, Sutherland is hiring customer service consultants who serve as the main point of contact for inbound calls. The work includes answering product and service questions, processing payments, handling general account upkeep, and offering upsells where encouraged.
Job Description
In Clark, Philippines, Sutherland is hiring customer service consultants who serve as the main point of contact for inbound calls. The work includes answering product and service questions, processing payments, handling general account upkeep, and offering upsells where encouraged.
Responsibilities
- Serve as the main point of contact on inbound calls
- Answer product and service questions
- Process payments and handle general account upkeep
- Offer upsells where encouraged
Requirements
- High school diploma or GED
- Ability to perform at a high level on high-volume inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job on-site?
The posting lists the role as on-site in Clark, Philippines.
What education is required?
A high school diploma or GED is required.
Is a salary listed?
No. The posting does not state a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.