Remote opportunity at
ReSource ProClient Partner, Insurance Solutions
ReSource Pro is looking for a Client Partner to take charge of major and strategic accounts within its Insurance Solutions and Tech Services division. Operating as…
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About This Role
ReSource Pro is looking for a Client Partner to take charge of major and strategic accounts within its Insurance Solutions and Tech Services division. Operating as the primary senior onshore contact, this professional bridges sales and execution, guiding cross-functional teams through the Integrate-Optimize-Digitize (IOD) lifecycle. The ideal candidate connects with executive leadership at client organizations, overseeing onboarding, driving tech-enabled transformations, and ensuring adherence to key performance indicators and service level…
Job Description
ReSource Pro is looking for a Client Partner to take charge of major and strategic accounts within its Insurance Solutions and Tech Services division. Operating as the primary senior onshore contact, this professional bridges sales and execution, guiding cross-functional teams through the Integrate-Optimize-Digitize (IOD) lifecycle. The ideal candidate connects with executive leadership at client organizations, overseeing onboarding, driving tech-enabled transformations, and ensuring adherence to key performance indicators and service level agreements.
ReSource Pro works exclusively with the insurance sector, supporting over 2,000 carriers, brokers, wholesalers, and managing general agents with workflow optimization, data services, and operational transformations. The organization values a community-focused culture and a passion for excellence. This remote opportunity is open to applicants residing within the United States.
Responsibilities
- Serve as the primary onshore point of contact for strategic accounts and senior client stakeholders
- Oversee the complete account transformation lifecycle while maintaining C-level and VP relationships
- Manage complex onboarding processes and conversions to technology-enabled services
- Lead regular executive business reviews and monitor internal performance metrics
- Ensure delivery performance adheres to established service level agreements and operational obligations
- Collaborate with internal and external technology partners to initiate tech-enablement projects
- Identify account expansion opportunities and assist sales teams with proposals
- Keep account health records and documentation current in Salesforce
- Influence and lead cross-functional pod teams consisting of 10 to 30 members
Requirements
- More than 10 years of experience in client success management handling complex accounts
- More than 10 years of professional background in P&C insurance, professional services, or BPO environments
- More than 10 years of applying project or program management methodologies in client delivery roles
- Demonstrated ability to manage multi-stakeholder relationships at director and vice president levels
- Deep familiarity with insurance operations across carriers, brokers, and MGAs
- Ability to travel domestically and internationally between 30 and 50 percent of the time
- Residency within the United States
Qualifications
- Bachelor's degree in business, risk management, or a related field
- Insurance industry designations
Core Skills
Benefits
- Employee health insurance paid 100 percent starting on day one
- Eligibility for medical, dental, and vision benefits on the first day of employment
- Internet stipend for remote personnel
- Four hundred one K retirement plan with an employer match vested immediately
- Health savings accounts and flexible spending accounts
- Employer-provided short-term and long-term disability coverage
- Paid time off plan including paid holidays and floating holidays
- Comprehensive wellness program and professional development opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote position, but candidates must reside within the United States to be eligible.
What is the salary range for the Client Partner role?
The annual salary range is between $124,049 and $210,195, with final pay depending on experience, skillset, and geographic location.
What travel is required for this job?
The role requires the ability to travel domestically and internationally between 30% and 50% of the time.
What does the interview process involve?
The standard process includes a behavioral interview with talent acquisition, an online talent assessment, a hiring manager interview, and a stakeholder interview.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.