Remote opportunity at
CanonicalCloud Professional Services Manager
Canonical is looking for a Cloud Professional Services Manager to lead a distributed team of field engineers. In this remote position, you will direct a team…
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About This Role
Canonical is looking for a Cloud Professional Services Manager to lead a distributed team of field engineers. In this remote position, you will direct a team of cloud solutions architects who help clients implement open-source technologies across private and public clouds. Canonical produces Ubuntu and builds open-source solutions for sectors such as telecommunications, finance, healthcare, and media. This role suits an experienced engineering leader who combines strong technical troubleshooting abilities…
Job Description
Canonical is looking for a Cloud Professional Services Manager to lead a distributed team of field engineers. In this remote position, you will direct a team of cloud solutions architects who help clients implement open-source technologies across private and public clouds. Canonical produces Ubuntu and builds open-source solutions for sectors such as telecommunications, finance, healthcare, and media.
This role suits an experienced engineering leader who combines strong technical troubleshooting abilities with a talent for coaching and mentorship. You will guide staff career development, engage in technical presales conversations, and collaborate with internal and external stakeholders. While you may contribute directly to project delivery, your primary focus will be shaping team direction and ensuring the timely delivery of high-quality results.
Canonical operates as a remote-first organization and evaluates compensation based on geographic location, individual performance, and experience. Team members benefit from a distributed work environment paired with regular in-person gatherings, professional development resources, and generous paid time off.
Responsibilities
- Lead, coach, and manage a team of engineers ranging from graduate to senior levels
- Engage in technical presales conversations to provide expert advice during the sales cycle
- Implement disciplined engineering processes and measure team health indicators
- Represent the team and products to customers, partners, and various stakeholders
- Plan and oversee progress on assigned projects and departmental goals
- Collaborate with other company leaders as part of the leadership team
Requirements
- Familiarity with cloud computing concepts and technologies including Kubernetes, Openstack, AWS, GCP, Azure, and Ceph
- Practical working knowledge of Linux and networking
- Prior experience in technical presales
- Demonstrated track record of leading, coaching, and mentoring engineering talent
- Excellent verbal and written communication skills in English
- Willingness to travel up to 25 percent of the time for customer meetings and company events
Qualifications
- Exceptional academic background spanning high school and university
- Proficiency in Python
- Fluency in a second language, with preference given to Spanish or French
- Experience collaborating with external partners
- Experience working across multiple internal teams to provide feedback for engineering roadmaps
Core Skills
Benefits
- Annual compensation review with performance-driven yearly bonuses
- Remote working environment complemented by twice-yearly in-person team sprints
- Annual personal learning and development budget of USD 2,000
- 40 days of annual leave including public holidays and company holiday periods
- Maternity and paternity leave
- Access to an Employee Assistance Programme
- Travel perks including Priority Pass and long-haul travel upgrades for company events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is home-based and operates remotely within a single major time zone.
What is the employment type?
The posting specifies a full-time remote management role.
What is the salary for this position?
The job posting does not specify a concrete salary amount, noting only that compensation is shaped by geographical location, experience, and performance.
How much travel is required?
Travel is required up to 25 percent of the time to attend internal company events, external tech events, and customer meetings.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.