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MeeshoCluster Head- Last mile - Kerala
The Cluster Head role for last-mile operations in Kerala sits within the Fulfilment and Experience (F&E) group at Meesho. The posting describes a team of more…
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About This Role
The Cluster Head role for last-mile operations in Kerala sits within the Fulfilment and Experience (F&E) group at Meesho. The posting describes a team of more than 100 people with backgrounds in running operations, supply chain work, analytics and first-principles reasoning, which is building a new supply chain for e-commerce. The job title names Kerala as the location, though the location field in the posting is blank. The cluster head…
Job Description
The Cluster Head role for last-mile operations in Kerala sits within the Fulfilment and Experience (F&E) group at Meesho. The posting describes a team of more than 100 people with backgrounds in running operations, supply chain work, analytics and first-principles reasoning, which is building a new supply chain for e-commerce. The job title names Kerala as the location, though the location field in the posting is blank.
The cluster head is responsible for onboarding and training partners that run last-mile work in the cluster. The job also means identifying new partners for the network, keeping track of how each one performs, and visiting facilities in the area to carry out audits and fix operational problems.
The role also involves making sure partners follow operating processes and owning the key operational metrics until targets are met. The cluster head works with stakeholders across the business and suggests better ways of working when gaps appear.
The role suits a graduate or postgraduate in any discipline with three to five years in e-commerce logistics, especially partner onboarding and training for last-mile and sorting work.
Responsibilities
- Onboard and train last-mile partners across the Kerala cluster.
- Keep identifying and bringing new partners into the network.
- Monitor how each partner performs and act on shortfalls.
- Carry out facility audits and resolve operational gaps on site.
- Make sure partners follow the operating processes.
- Drive operational metrics to target and take ownership of results.
- Recommend process improvements where gaps are found.
Requirements
- A graduate or postgraduate degree in any discipline.
- Three to five years in e-commerce logistics.
- Prior work onboarding and upskilling partners in last-mile and sorting roles.
Qualifications
- Background in control-tower work or field operations would help.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The job title names Kerala as the location. The posting's location field is blank, so the exact city is not stated.
What experience is required?
The posting asks for three to five years in e-commerce logistics, including partner onboarding and training in last-mile and sorting operations.
What degree is needed?
The posting asks for a graduate or postgraduate degree in any discipline.
What is the salary?
The posting does not specify a salary.
How do I apply?
The posting does not describe an application process.
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