Remote opportunity at
ReSource ProCommercial Lines Account Manager
ReSource Pro is hiring a Commercial Lines Account Manager for a remote, full-time position. Candidates must reside in the United States. The role serves as the…
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About This Role
ReSource Pro is hiring a Commercial Lines Account Manager for a remote, full-time position. Candidates must reside in the United States. The role serves as the primary contact and subject expert for a book of commercial lines insurance clients, and it works closely with the company's onshore and offshore service delivery teams to get the work done. ReSource Pro focuses exclusively on the insurance industry. The posting notes a client…
Job Description
ReSource Pro is hiring a Commercial Lines Account Manager for a remote, full-time position. Candidates must reside in the United States. The role serves as the primary contact and subject expert for a book of commercial lines insurance clients, and it works closely with the company's onshore and offshore service delivery teams to get the work done.
ReSource Pro focuses exclusively on the insurance industry. The posting notes a client base of 2,000-plus carriers, brokers, wholesalers and MGAs, and reports a client retention rate above 96 percent for more than a decade. The company provides process improvement, data and technology services, and operating model overhaul for insurers.
In the role, the account manager renews existing policies, binds new business and rounds out accounts to grow revenue on the assigned book. The job covers small commercial lines books, improving customer retention and marketing additional lines of coverage so risks are properly insured. The account manager weighs carrier relationships, commercial policy options and market placement, makes recommendations, and works in agency management systems. The role also leads day-to-day customer interactions, advises colleagues and trains junior team members on customer conversations.
Candidates need at least five years of property and casualty experience, or closely related coverage work at a retail agency, or at a service center. An active resident property and casualty license is required, along with Excel proficiency and experience in an agency management system. Designations such as CPCU, CIC, CISR or ARM are preferred. Strong problem-solving, customer service and teamwork skills are expected.
Responsibilities
- Act as the primary contact and subject expert for an assigned book of business
- Coordinate onshore and offshore service teams to renew policies and bind new business
- Round out accounts to increase revenue on the assigned book
- Manage small commercial lines books and drive customer retention
- Market additional lines of coverage so risks are properly insured
- Evaluate carrier relationships, commercial products and market placement
- Research and implement recommendations for clients
- Run daily customer conversations and train junior team members
- Use agency management software to finish work items
Requirements
- 5+ years of property and casualty insurance work, or closely related coverage work at a retail agency, or at a service center
- Current resident P&C insurance license
- Excel proficiency
- Experience working in an agency management system
- Ability to succeed in a team-oriented environment
- Solid troubleshooting and client service ability
Qualifications
- Industry designations such as CPCU, CIC, CISR or ARM
Core Skills
Benefits
- Employee health insurance paid at 100 percent, available from day one
- Medical, dental and vision eligibility from day one
- Internet stipend for remote positions
- 401(k) with employer match, vested from day one
- HSA and FSA options
- Employer-provided short-term and long-term disability
- Ample paid time off, holidays and floating holidays
- Development and growth opportunities and a wellness program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range?
The posting lists $53,779 to $91,291 per year for most locations, and says the range may vary by the candidate's location. Annual bonus eligibility is also mentioned.
Who can apply?
Candidates must reside in the United States to be considered.
What license is required?
A current resident P&C insurance license is required.
What is the interview process?
The standard process includes a behavioral interview with Talent Acquisition, an online talent assessment and a hiring manager interview. Additional steps may be added.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.