Remote opportunity at
ImmutableCustomer Growth Lead
Immutable is looking for a Customer Growth Lead for a remote, full-time position that works as a growth adviser to a portfolio of game studios. The…
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About This Role
Immutable is looking for a Customer Growth Lead for a remote, full-time position that works as a growth adviser to a portfolio of game studios. The posting describes the job as supporting each studio from its first announcement through launch and afterwards. The stated aim is to help fifteen to thirty games reach their players within one year. The person in this role would plan and manage paid acquisition for…
Job Description
Immutable is looking for a Customer Growth Lead for a remote, full-time position that works as a growth adviser to a portfolio of game studios. The posting describes the job as supporting each studio from its first announcement through launch and afterwards. The stated aim is to help fifteen to thirty games reach their players within one year.
The person in this role would plan and manage paid acquisition for each game, selecting the channels best suited to that title. They would also put together launch plans that combine paid media, creator activity, organic reach and lifecycle marketing. Designing email and lifecycle sequences, intended to convert wishlist sign-ups into active players and loyal fans, is part of the work. Studios also need to be brought onto Immutable Audience and shown tangible value early on.
Lessons from studios are meant to flow back to Immutable's product team, which is building the Audience platform. The posting calls that platform new and still taking shape, so the role includes influencing its direction. Applying AI and automation to speed up daily work and improve studio support is also expected.
Applicants should have hands-on experience running and refining paid campaigns and be accountable for the results. Solid expertise in one major paid channel, plus a working understanding of others, is required. Experience with email, CRM or lifecycle programmes, sound judgement on budgets, and the ability to earn founders' trust are also expected. Enthusiasm for games, or a real interest in using growth skills within gaming, rounds out the profile. The employer notes that people with growth experience from adtech, e-commerce or retail are still welcome to apply.
Immutable describes itself as a fast-growing game platform, with more than 700 games building on it and over six million players using its Immutable Passport identity system.
Responsibilities
- Advise a portfolio of game studios from reveal through launch and beyond
- Plan, run and refine paid acquisition campaigns for each game
- Build launch plans that combine paid, creator, organic and lifecycle activity
- Design email and lifecycle sequences that turn wishlist sign-ups into players
- Onboard studios onto Immutable Audience and demonstrate value early
- Pass studio insights on to the product team
- Use AI and automation to support studios and streamline daily work
Requirements
- Hands-on experience running and refining paid campaigns, with accountability for results
- Solid expertise in one major paid channel, with familiarity across the rest
- Experience with email, CRM or lifecycle programmes
- Ability to make budget decisions guided by data
- Skill in building founders' trust and turning insights into practical guidance
- Curiosity about AI and regular use of it to work better
- Enthusiasm for games, or a real interest in applying growth skills to gaming
Qualifications
- Background in the games industry or games user acquisition
- Growth track record in other consumer sectors, delivered quickly
Core Skills
Benefits
- Competitive global base pay, plus payments into a long-term savings fund
- Employee Stock Options (ESOP)
- Hybrid working for Sydney staff, plus access to global office hubs for remote team members
- Fresh lunch every day at the Sydney CBD office
- USD 500 home office allowance and USD 600 per year toward internet and phone costs
- USD 800 per year for health and wellbeing, plus round-the-clock counselling for staff and their families
- A learning allowance of USD 1,350 a year at most for classes, courses and events, plus free online courses
- 12 weeks of paid leave for new parents, with an additional 6 weeks for the birthing parent
- USD 75 each quarter for remote staff to socialise with in-office colleagues
- Two extra paid annual leave days at year end, and a paid birthday day off
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The listing is marked as remote.
Is a salary listed?
No. The posting does not state a salary for this role.
Is gaming experience required?
The posting calls gaming experience a bonus. It says candidates with growth backgrounds from other consumer sectors are still of interest.
What does the role involve?
The role involves advising game studios on paid campaigns, launch plans and lifecycle email, and onboarding studios onto Immutable Audience.
Sample Interview Questions
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