Opportunity at
SutherlandDavao: Hiring Consultant - Customer Service
Sutherland is hiring customer service consultants in Davao. The job centers on inbound calls, where consultants answer questions about products and services, process payments, handle general…
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About This Role
Sutherland is hiring customer service consultants in Davao. The job centers on inbound calls, where consultants answer questions about products and services, process payments, handle general account maintenance, and may encourage upselling to customers.
Job Description
Sutherland is hiring customer service consultants in Davao. The job centers on inbound calls, where consultants answer questions about products and services, process payments, handle general account maintenance, and may encourage upselling to customers.
Responsibilities
- Handle inbound calls
- Answer questions about products and services
- Process payments and handle general account maintenance
- Encourage upselling to customers
Requirements
- High school diploma or GED
- Ability to perform at a high level on high-volume inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job based?
The posting lists Davao as an on-site location.
What education is required?
A high school diploma or GED is required.
Is a salary listed?
No. The posting does not state a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.