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Lightspeed CommerceDirector, Product Management (Payments)
Lightspeed Commerce is seeking a Director of Product Management to head the Payments line of business within its Financial Services division. Founded in 2005 in Montreal,…
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About this role
Director, Product Management (Payments) at Lightspeed Commerce is a full-time role. Work arrangement: Not specified. Location: Canada. The listed pay is CAD 220,000 - 250,000/yr. It was posted on Nov 3, 2026. This listing is paused and not taking applications at the moment.
Job Description
Lightspeed Commerce is seeking a Director of Product Management to head the Payments line of business within its Financial Services division. Founded in 2005 in Montreal, Canada, Lightspeed provides a cloud commerce platform that unifies online and physical operations, multi-channel sales, global payments, and financial solutions for retail, hospitality, and golf businesses in over 100 countries. In this role, you will lead Group Product Managers and Senior Product Managers across North America and EMEA, holding direct accountability for payments penetration, gross payment volume (GPV) growth, and merchant onboarding conversion across retail and hospitality platforms.
The successful candidate will define multi-year product strategies, establish product governance, and align product, engineering, and commercial teams. You will collaborate closely with engineering directors, design leaders, and commercial executives, reporting directly to the VP of Product for Financial Services. This position requires someone with a deep grasp of unit economics, payment ecosystems, platform architecture, and executive presence to present product direction to the C-suite and Board of directors. Lightspeed operates as an equal opportunity employer committed to an inclusive and barrier-free workplace.
Responsibilities
- Define and communicate a multi-year product strategy for Payments tied to company OKRs and P&L targets
- Own line of business outcomes including payments penetration, GPV growth, and merchant onboarding conversion
- Lead, coach, and manage Group PMs and Senior PMs across retail and hospitality platforms
- Hire top talent, build strong team culture, and develop product leaders with clear succession plans
- Raise product management standards across discovery, commercial modeling, pricing, packaging, and data-driven execution
- Partner with engineering, design, product marketing, sales, operations, and finance teams to align commercial targets with delivery
- Manage key partner relationships with payment processors and acquirers to determine build, buy, and partnership strategies
- Consolidate fragmented payments capabilities into a coherent platform across product lines
- Balance long-term platform investments with quarterly commitments while making trade-offs under uncertainty
- Present product direction, clear metrics, and strategic viewpoints to the C-suite and the Board
Requirements
- 2 to 3+ years of experience at a Director level or equivalent managing larger teams through direct and indirect reports
- Previous ownership of a full line of business or major product vertical such as payments, billing, or point of sale
- Demonstrated track record of hiring, developing, and promoting product leaders
- Experience driving structural, technical, or strategic change inside a mature technology organization
- Strong executive presence when working with VP and C-suite partners
- Deep understanding of business models, unit economics, pricing, and P&L impact
- Fluency in payments ecosystems including acquiring, interchange, settlement, reconciliation, and compliance
- Familiarity with platform architecture, APIs, microservices, and leading platform consolidations or migrations
Core Skills
Benefits
- Flexible work environment and flexible paid time off policies
- Equity options
- Contributions to a pension plan and RRSP plan with match
- Training and continuous learning opportunities
- Health and wellness credit along with medical, dental, life, and disability insurance
- Paid time off to volunteer in the community
- Access to interest groups, employee-led networks, social committees, and sports teams
- Computer purchase program for a personal MacBook
- Enhanced parental leave and paid parental leave top-up
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Director, Product Management (Payments) role?
The expected total compensation for candidates hired in Ontario ranges from $220,000 to $250,000 CAD, alongside various employee benefits.
What employment type is this position?
The posting specifies that this is a full-time position representing an existing vacancy at Lightspeed.
Does the posting specify the geographic work location?
The specific office location is not stated in the source posting, though compensation details note policies for candidates hired to work within Ontario.
Who does this role report to?
This position reports directly to the VP of Product, Financial Services.
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