Remote opportunity at
charity: waterDonor Lifecycle Marketing Manager (Remote)
charity: water seeks a remote Donor Lifecycle Marketing Manager to guide supporters following their initial contribution, focusing on boosting donor lifetime value within the consumer base.…
Career Tools
About This Role
charity: water seeks a remote Donor Lifecycle Marketing Manager to guide supporters following their initial contribution, focusing on boosting donor lifetime value within the consumer base. Functioning as part of the Marketing & Growth division and reporting to the Director of Consumer, this position involves designing automated journeys, managing multichannel campaigns, and reducing payment churn. The organization collaborates with local implementing partners to finance sustainable clean drinking water solutions globally.…
Job Description
charity: water seeks a remote Donor Lifecycle Marketing Manager to guide supporters following their initial contribution, focusing on boosting donor lifetime value within the consumer base. Functioning as part of the Marketing & Growth division and reporting to the Director of Consumer, this position involves designing automated journeys, managing multichannel campaigns, and reducing payment churn.
The organization collaborates with local implementing partners to finance sustainable clean drinking water solutions globally. Operating with the feel of a mid-sized technology startup, charity: water combines innovation, storytelling, and brand building to connect donors with the mission of eradicating the global water crisis.
This full-time, exempt position offers a yearly salary between USD 88,000 and 94,000. Candidates must be authorized to work in the United States without company sponsorship. While the role is remote with a preference for Nashville, team members are required to be online from 10:00 AM to 4:00 PM Eastern Time daily, completing three additional hours asynchronously with an hour allotted for lunch. The position also requires traveling two to four times per year for team alignment and in-person collaboration.
Responsibilities
- Manage retention, upgrade, and additional-gift strategies for recurring and one-time donors
- Build and oversee automated lifecycle workflows including onboarding, milestones, and win-back initiatives
- Execute multichannel campaigns spanning email, SMS, paid social, search retargeting, and physical mail
- Design upgrade campaigns encouraging recurring supporters to raise their monthly contribution amounts
- Partner with RevOps to address failed-payment recovery and minimize involuntary churn
- Collaborate with paid media and direct mail teams on audience targeting, creative testing, and analytics
- Run experimental testing frameworks assessing subject lines, timing, and channel combinations
- Identify high-potential supporters and route them to Key Relationships Managers for personal outreach
- Oversee vendor relationships, program timelines, and designated marketing budgets
Requirements
- Possess four to six years of professional background in retention, lifecycle, CRM, or digital fundraising
- Demonstrate hands-on experience executing campaigns across at least three channels among email, SMS, paid media, and direct mail
- Have practical experience constructing automated workflows inside email or marketing automation platforms such as Salesforce Marketing Cloud, Iterable, Marketo, Klaviyo, or HubSpot
- Display analytical proficiency in audience segmentation, test evaluation, and metric-based decision making
- Bring strong writing abilities and a keen understanding of effective messaging
- Exhibit solid project management skills to handle concurrent campaigns and deadlines
Qualifications
- Background in recurring or subscription programs within nonprofits or subscription businesses
- Channel-specific expertise in direct mail fundraising, lettershops, or list vendors
- Familiarity with SMS platforms and their compliance rules
- Working knowledge of Salesforce NPSP, Iterable, JIRA, SQL, Looker, or Tableau
Core Skills
Benefits
- Unlimited paid time off
- Summer Fridays
- Six-week paid sabbatical leave after completing five years of service
- Annual bonus potential through The Pool
- 401(k) plan with an employer match
- Medical insurance with 85 percent coverage, plus dental and vision contributions
- Flexible Spending Accounts for medical and dependent day care
- Employer-paid life insurance, short-term disability, and long-term disability coverage
- Sixteen weeks of paid maternity and paternity leave for new parents
- Stipends covering home offices, professional development, and a personal perk
- TSA Pre-check reimbursement
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, the position is remote within the U.S. only, with a preference for Nashville. Candidates must be available online from 10:00 AM to 4:00 PM ET daily, with 2 to 4 annual travel requirements for in-person collaboration.
What is the salary range for this role?
The exempt role offers an annual salary between USD 88,000 and 94,000.
What experience is required to apply?
Applicants must have 4 to 6 years of experience in lifecycle, retention, CRM, or digital fundraising marketing, along with hands-on experience across at least three channels such as email, SMS, paid media, or direct mail.
Does charity: water provide visa sponsorship?
The posting specifies that candidates must be eligible to work in the United States without the need for company sponsorship now or in the future.
When does the application window close?
The role was posted on October 13, 2026, and remains open until November 13, 2026.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
Search similar jobs
Related Jobs