Remote opportunity at
Syms Strategic Group, LLC (SSG)Edifecs Platform Operations Lead
Syms Strategic Group, LLC is hiring a full-time Edifecs Platform Operations Lead to support the Department of Veterans Affairs. This 100% remote position offers a salary…
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About This Role
Syms Strategic Group, LLC is hiring a full-time Edifecs Platform Operations Lead to support the Department of Veterans Affairs. This 100% remote position offers a salary range of $109,623 to $126,790 per year. The role requires U.S. citizenship and the ability to obtain or possess a Public Trust (MBI) security clearance. Military veterans are strongly encouraged to apply. Please note that candidates residing in California, Colorado, Illinois, Minnesota, New Jersey,…
Job Description
Syms Strategic Group, LLC is hiring a full-time Edifecs Platform Operations Lead to support the Department of Veterans Affairs. This 100% remote position offers a salary range of $109,623 to $126,790 per year. The role requires U.S. citizenship and the ability to obtain or possess a Public Trust (MBI) security clearance. Military veterans are strongly encouraged to apply. Please note that candidates residing in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington are ineligible for this opportunity.
The Edifecs Platform Operations Lead will direct the application support organization to guarantee operational stability, performance scalability, and regulatory compliance. This professional will guide roadmap execution, provide technical oversight, manage team staffing, and collaborate closely with product, architecture, vendor, and business groups. Key technical duties involve configuring and maintaining XEServer, XEngine, Trusted Platform Modules, and SpecBuilder, as well as optimizing batch workflows, routing logic, and processing rules. The position also entails handling Java Virtual Machine tuning, keystore configurations, release deployments, environment upgrades, and troubleshooting complex integration or mapping defects.
Ideal candidates possess extensive experience in electronic data interchange, healthcare, or enterprise application operations alongside strong Amazon Web Services cloud expertise. The hiring process requires interviews conducted via Microsoft Teams with video enabled, along with the submission of a LinkedIn profile link. Syms Strategic Group, LLC operates as an equal opportunity employer.
Responsibilities
- Lead the Edifecs application support organization to ensure scalability, stability, compliance, and strategic alignment
- Provide technical oversight, manage staffing, and drive the execution of project roadmaps
- Collaborate with product, architecture, vendor, and business units
- Direct architecture decisions, cloud scalability, performance strategies, and modernization initiatives
- Configure and maintain XEServer, XEngine, Trusted Platform Modules, and SpecBuilder modules
- Assist EDI Analysts in building, deploying, and optimizing processing rules, routing logic, and batch workflows
- Investigate and resolve mapping issues, functional errors, validation failures, and performance bottlenecks
- Manage system logging, Java Virtual Machine tuning, and certificate or keystore configurations
- Support release deployments, patching, environment refreshes, and system upgrades
- Communicate architectural trade-offs to non-technical stakeholders and translate business reporting needs into technical data models
Requirements
- Strong knowledge of Edifecs architecture and transaction lifecycles
- Extensive experience working in Amazon Web Services cloud environments
- Hands-on operational understanding of Edifecs XEServer, XEngine, Trusted Platform Modules, EDI Gateway, and SpecBuilder
- Experience with EDI integration, interface management, and inbound or outbound connectivity channels such as AS2, SFTP, FTPS, HTTPS, and API-based integrations
- Background in EDI troubleshooting, root-cause analysis of transaction failures, and throughput optimization
- Familiarity with AWS EC2 sizing, OS tuning, storage I/O, firewall coordination, network debugging, and SSL or TLS certificate management
- Proficiency with Git and GitHub for collaborative version control
- Experience with Infrastructure as Code using Ansible and Terraform
- Familiarity with Agile methodologies including Scrum and Kanban using JIRA
- U.S. citizenship
- Possession of or eligibility for a Public Trust (MBI) security clearance
Qualifications
- Edifecs certification
- Over 10 years of professional experience in EDI, healthcare, enterprise application operations, software engineering, or data engineering with strong AWS proficiency
- Deep hands-on Edifecs experience in Electronic Data Interchange X.12 transactions, including medical claims like 837, 834, 277, 270, 271, and 278
- Knowledge of HIPAA compliance requirements within cloud data architecture
- Experience with healthcare payer or PBM systems, clearinghouses, or pharmacy operations
- AWS certification
- Master’s degree in Computer Science, Engineering, or a related technical discipline
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this position?
The salary range is between $109,623 and $126,790 per year.
Is this position remote?
Yes, this is a 100% remote, W-2 position based in the United States, though candidates residing in CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
What citizenship and clearance requirements apply?
U.S. citizenship is required, and candidates must possess or qualify for a Public Trust (MBI) security clearance.
What educational or certification qualifications are preferred?
Preferred qualifications include an Edifecs certification, an AWS certification, and a Master’s degree in Computer Science, Engineering, or a related technical discipline.
How are interviews conducted?
All interviews are conducted on Microsoft Teams with your camera turned on, and candidates will be requested to provide a link to their LinkedIn profile.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.