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Bright Vision TechnologiesEmployee Relations Manager
Bright Vision Technologies is hiring an Employee Relations Manager for a full-time, remote position within the IT staffing and professional services industry. This role acts as…
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About This Role
Bright Vision Technologies is hiring an Employee Relations Manager for a full-time, remote position within the IT staffing and professional services industry. This role acts as the main point of contact for the W2 consultant workforce, managing the full employment lifecycle and addressing inquiries with confidentiality and professionalism. The person in this position will collaborate across multiple internal departments, including payroll, HR, immigration, recruiting, marketing, and sales. Responsibilities involve guiding…
Job Description
Bright Vision Technologies is hiring an Employee Relations Manager for a full-time, remote position within the IT staffing and professional services industry. This role acts as the main point of contact for the W2 consultant workforce, managing the full employment lifecycle and addressing inquiries with confidentiality and professionalism.
The person in this position will collaborate across multiple internal departments, including payroll, HR, immigration, recruiting, marketing, and sales. Responsibilities involve guiding consultants through onboarding, project transitions, client interviews, and offboarding, while ensuring that concerns regarding compensation, timesheets, and benefits are properly routed and resolved.
Ideal candidates will bring several years of background in employee relations, workforce management, or IT staffing, paired with a working familiarity with U.S. employment authorizations like H-1B and OPT/EAD. The position requires strong problem-solving capabilities, attention to detail, and exceptional interpersonal skills to support consultant satisfaction and retention.
Responsibilities
- Act as the primary contact for W2 consultants regarding employment questions, concerns, and requests
- Listen to employee issues, determine underlying problems, and coordinate with internal stakeholders for resolution
- Handle sensitive and escalated matters confidentially and with professional discretion
- Keep accurate documentation of employee concerns, communications, actions, and resolutions
- Collaborate with payroll and HR on matters concerning compensation, payroll processing, timesheets, deductions, and benefits
- Serve as a liaison between consultants and the legal or immigration team for visa and work authorization requests
- Partner with recruiting, marketing, and account management regarding job submissions, interviews, and project placements
- Support consultants through onboarding, project transitions, client interviews, assignments, and offboarding
- Identify recurring employee issues and suggest improvements to communication and internal processes
Requirements
- 3 to 7+ years of professional experience in employee relations, HR operations, consultant relations, IT staffing, or workforce management
- Prior experience supporting W2 IT consultants inside a U.S. consulting or staffing organization
- Working knowledge of the U.S. IT staffing and consulting industry
- Familiarity with H-1B, H-1B transfers, OPT/EAD, and work authorization processes
- Experience coordinating with recruiting, payroll, HR, immigration, and staffing operations
- Verbal and written communication skills with strong interpersonal capabilities
- Organizational, problem-solving, and follow-through abilities
Qualifications
- Bachelor's degree in human resources, business administration, management, or a related field
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote status of this role?
The posting specifies that the role is remote.
What is the employment type?
This is a full-time position for a W2 consultant.
What salary is offered for this position?
The salary is not stated in the job posting.
What experience is required to apply?
Candidates need 3 to 7+ years of experience in employee relations, HR operations, consultant relations, IT staffing, or workforce management, with a preference for prior experience supporting W2 IT consultants in a U.S. staffing organization.
Sample Interview Questions
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