Remote opportunity at
CanonicalEngineering Manager, Managed Services
This is a full-time, globally remote Cloud Engineering Manager role for the BootStack team at Canonical. BootStack creates, runs and maintains distributed platforms on private infrastructure…
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About This Role
This is a full-time, globally remote Cloud Engineering Manager role for the BootStack team at Canonical. BootStack creates, runs and maintains distributed platforms on private infrastructure for customers, working across Kubernetes, OpenStack and related technologies in a fast-paced environment. The manager leads engineers who oversee day-to-day managed services for customer environments. This covers customer service handling, day-to-day managed operations and continuing product engineering. The role aims to optimise the quality…
Job Description
This is a full-time, globally remote Cloud Engineering Manager role for the BootStack team at Canonical. BootStack creates, runs and maintains distributed platforms on private infrastructure for customers, working across Kubernetes, OpenStack and related technologies in a fast-paced environment.
The manager leads engineers who oversee day-to-day managed services for customer environments. This covers customer service handling, day-to-day managed operations and continuing product engineering. The role aims to optimise the quality and speed of both development and operations, and involves tracking team health indicators, setting disciplined engineering and operations processes, and keeping priorities, milestones and deliverables on target. The manager speaks for BootStack with stakeholders, customers and outside teams, and works to meet service level agreements for customer deployments worldwide. Close work with customers, product engineering and ops underpins the role. Trips to team gatherings, company events and customer sites add up to roughly 20% of time or less.
Applicants should hold a bachelor's degree or equivalent in a technology field. The posting asks for a proven record of software delivery in languages like Python, Go, C++ or Java, or in leading operations groups. A hands-on OpenStack background is required, along with a strong commitment to testing and maintainable code. Linux system administration experience is needed, with Ubuntu or Debian a plus. Other expectations include agile experience, leading distributed teams, an aptitude for intricate distributed systems, and familiarity with cloud architectures and tooling.
Responsibilities
- Lead a growing engineering group, aiming to raise the quality and pace of development and operations
- Track team health indicators
- Put structured engineering and ops routines in place
- Speak for BootStack with stakeholders, customers and outside teams
- Keep the team focused on priorities, milestones and deliverables
- Meet service level agreements for customer deployments around the globe
- Provide dependable managed services on a steady, punctual cadence
Requirements
- Bachelor's degree or equivalent in a technology field
- Proven record shipping software in languages like Python, Go, C++ or Java, and/or leading operations teams
- Proven experience with OpenStack
- Real dedication to testing practices and code that is easy to maintain
- Experience with Linux system administration
- Strong communication and cooperation skills
- Experience with agile development methodologies and with distributed teams
- Trips to team gatherings, company events and customer sites, around 20% of time at most
Qualifications
- Experience with Ubuntu or Debian is a plus
- Aptitude for grasping intricate distributed systems
- Familiarity with cloud architectures and tooling
Core Skills
Benefits
- Annual compensation review and a bonus or commission linked to performance
- USD 2,000 each year for personal learning and development
- Twice-yearly in-person team sprints in a distributed setup
- Annual holiday leave, plus maternity and paternity leave
- Team member assistance and wellness platform
- Priority Pass access, plus upgraded seats on long-haul trips to company events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this Managed Services Engineering Manager role remote?
Yes. The posting describes the role as globally remote.
What experience is required?
The posting asks for proven OpenStack experience, a record of software delivery or operations management, and Linux system administration experience.
How much travel is expected?
Trips to team gatherings, company events and customer sites add up to roughly 20% of time or less.
Is the role full-time, and what is the salary?
The role is described as full-time. The posting does not specify a base salary, though it mentions a bonus or commission linked to performance.
Sample Interview Questions
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