Remote opportunity at
SamsaraEnterprise Implementation Consultant - Public Sector
Samsara is looking for an Enterprise Implementation Consultant to join its Public Sector Customer Success team on a remote basis. In this role, you will take…
Career Tools
About This Role
Samsara is looking for an Enterprise Implementation Consultant to join its Public Sector Customer Success team on a remote basis. In this role, you will take charge of customer relationships once sales are complete, guiding state, local, and municipal governments along with K12 educational institutions through the deployment and adoption of Internet of Things technologies. You will coordinate with internal departments such as Sales, Support, and Product to build launch…
Job Description
Samsara is looking for an Enterprise Implementation Consultant to join its Public Sector Customer Success team on a remote basis. In this role, you will take charge of customer relationships once sales are complete, guiding state, local, and municipal governments along with K12 educational institutions through the deployment and adoption of Internet of Things technologies. You will coordinate with internal departments such as Sales, Support, and Product to build launch roadmaps, track account health, conduct user training sessions, and resolve technical obstacles. The position involves managing several customer engagements at once while upholding the organization's core values.
This opportunity is open to candidates residing in the United States, excluding Alaska, California, Rhode Island, Maryland, Massachusetts, New Jersey, Connecticut, Washington D.C., and the metropolitan areas of Austin, Boulder, Chicago, Dallas, Denver, Houston, Seattle, and New York. Travel to customer locations, including overnight stays, may be required up to 10% of the time. Qualified individuals must be legally authorized to work in the designated work location.
Responsibilities
- Manage the rollout of technology for large-scale public sector accounts to accelerate time to value
- Design launch plans and roadmaps focused on boosting product usage
- Monitor implementation metrics, user participation, adoption levels, and overall account health
- Conduct training demonstrations and troubleshoot platform issues for both leadership and everyday users
- Coordinate across multiple departments in parallel to deliver a strong customer experience
- Act as a mentor for broader Customer Success and Support staff members
Requirements
- Minimum of three years of experience in a senior Customer Success, account management, or strategic consulting role
- Background supporting or working with technical products
- Strong emotional intelligence and priority management abilities
- Proven capability to build trust and communicate effectively with stakeholders at all levels
- Ability to thrive in a fast-paced environment that involves frequent changes
Qualifications
- Enterprise SaaS experience
- Experience providing and supporting large-scale solutions tailored for public sector organizations
- PMP certification
- Bachelor's degree from a four-year institution
Core Skills
Benefits
- Annual base salary range between USD 88,979.55 and USD 119,636.36 depending on the primary work location
- Performance-based bonus or variable pay
- Equity eligibility for qualifying roles
- Flexible, employee-led remote working model
- Professional development stipend
- Comprehensive health and parental leave plans
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this position?
The annual base salary spans from USD 88,979.55 to USD 119,636.36, with the exact amount depending on your primary city of residence and experience.
Is this position remote?
Yes, it is a remote role open to applicants living in the United States, though candidates residing in Alaska, California, Rhode Island, Maryland, Massachusetts, New Jersey, Connecticut, Washington D.C., and the metropolitan areas of Austin, Boulder, Chicago, Dallas, Denver, Houston, Seattle, and New York are excluded.
Does the job involve any travel?
Yes, travel to customer sites, which may include overnight stays, can be required up to 10% of the time.
What experience is required to apply?
Applicants must have at least three years of experience in a senior customer success, strategic consulting, or account management role, along with experience supporting technical products.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.