Remote opportunity at
PerfectServeEnterprise Implementation Consultant - US Remote
PerfectServe develops software for physician scheduling and for communication across care teams. The platform routes texts, paging, phone calls and notifications to the right recipient and…
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About This Role
PerfectServe develops software for physician scheduling and for communication across care teams. The platform routes texts, paging, phone calls and notifications to the right recipient and helps build provider schedules. Established in 1997, the business says it now has more than 400 employees, over 30,000 customers and more than $100 million in annual revenue. The Enterprise Implementation Consultant works on the implementation team to deliver large deployments for systems that…
Job Description
PerfectServe develops software for physician scheduling and for communication across care teams. The platform routes texts, paging, phone calls and notifications to the right recipient and helps build provider schedules. Established in 1997, the business says it now has more than 400 employees, over 30,000 customers and more than $100 million in annual revenue.
The Enterprise Implementation Consultant works on the implementation team to deliver large deployments for systems that run several hospitals and for enterprise physician groups. The job covers full-cycle implementation. Consultants lead defined workstreams, support enterprise go-live events and grow into greater project ownership. Duties include advising physician, clinical and operations groups on how their workflows should run, registering physicians for PerfectServe programs, building training for large health system audiences and configuring advanced workflows across multi-facility systems.
The consultant also connects third-party systems to the PerfectServe platform and verifies solutions on different devices and in connected technology setups. Training on several PerfectServe products is expected as project needs require. The position is full-time and remote in the United States, and it requires travel 30 to 50 percent of the time. The posted salary range is $60,000 to $75,000 USD per year.
Responsibilities
- Lead assigned workstreams in enterprise implementations and keep deliverables on schedule
- Coordinate with cross-functional teams across complex environments
- Support go-live events as the main contact for designated functional areas
- Advise physician, clinical and operations groups on how their workflows should run
- Register physicians for PerfectServe programs and help configure call workflows
- Develop training for large health system audiences and educate new clinical users before and after go-live
- Configure advanced workflows in multi-facility systems and integrate third-party systems
- Verify solutions on different devices and in connected technology setups
- Learn several PerfectServe platforms as project needs require
Requirements
- Bachelor's degree
- Previous work in client-facing or service positions
- Excellent verbal and written communication
- Solid command of Visio or Lucidchart, plus Word, Excel formulas and PowerPoint; Lucidchart sees heavy use
- Genuine curiosity about healthcare and comfort with change
- Collaborative style when working alongside colleagues
- Willingness to travel 30 to 50 percent of the time
- Able to stand or sit for much of the day, and may need to walk or lift 10 to 25 pounds depending on the assignment
Qualifications
- An engineering or IT degree is welcome but not mandatory
Core Skills
Benefits
- Remote-first work environment
- Medical, dental and vision coverage, plus life and disability cover, starting on day one
- 401(k) with company match, immediately vested
- Seventeen company holidays plus two floating days
- Paid time off on a competitive schedule
- Internal advancement opportunities
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job based?
The job is remote in the United States and requires travel 30 to 50 percent of the time.
What is the pay range?
The posting lists $60,000 to $75,000 USD per year. It says pay is based on experience, skills and the product area supported, and reflects growth potential.
What degree is needed?
A bachelor's degree is required. Engineering or IT training would suit the role, though it is optional.
What benefits are listed?
The posting lists medical, dental and vision cover, plus life and disability insurance, from day one, a 401(k) with immediately vested company match, seventeen company holidays, two floating holidays and paid time off.
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