Opportunity at
WiseFinCrime Investigator - Fraud (Thai Speaking)
Wise is seeking a FinCrime Investigator focused on fraud with Thai language proficiency to protect the platform and its users from illicit financial activities. In this…
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About This Role
Wise is seeking a FinCrime Investigator focused on fraud with Thai language proficiency to protect the platform and its users from illicit financial activities. In this role, the investigator will examine customer accounts, review transactions, and assess alerts generated by monitoring systems to prevent money laundering and fraud. The position requires adherence to company risk appetites and anti-money laundering regulations while ensuring positive customer interactions through approved channels. The successful…
Job Description
Wise is seeking a FinCrime Investigator focused on fraud with Thai language proficiency to protect the platform and its users from illicit financial activities. In this role, the investigator will examine customer accounts, review transactions, and assess alerts generated by monitoring systems to prevent money laundering and fraud. The position requires adherence to company risk appetites and anti-money laundering regulations while ensuring positive customer interactions through approved channels.
The successful candidate will handle complex escalations, draft comprehensive reports, and collaborate with engineering and product teams to refine detection rules. This position involves managing performance targets, quality standards, and service level agreements while maintaining accurate case records. Candidates must be willing to work flexible hours, including shifts, weekends, and public holidays.
Responsibilities
- Investigate suspicious activities and examine complex financial transactions using internal and external data sources
- Evaluate alerts produced by transaction monitoring systems and detection tools
- Gather and review documentation including KYC information and transaction logs
- Draft detailed investigation reports documenting findings and recommendations
- Act as an escalation point for complex financial crime cases originating from other operations teams
- Mentor colleagues regarding investigation techniques and best practices
- Collaborate with product and engineering groups to enhance fraud detection rules and system processes
- Communicate professionally with clients via approved channels to gather details for reviews
- Maintain complete records of all investigations and participate in relevant training
Requirements
- Fluent verbal and written communication skills in English and Thai
- Minimum of two years of professional experience in operations, compliance, or related fields
- Prior exposure to financial crime or anti-money laundering processes
- Ability to conduct objective investigations and analyze complex data independently
- Willingness to work flexible hours including shifts, weekends, and public holidays
Qualifications
- Bachelor degree in Finance, Business Administration, Law, Criminal Justice, or a related discipline
- Prior experience working in fintech companies or global financial institutions
- Professional certifications such as CAMS, CFCS, ICA, or equivalent credentials
- Familiarity with SQL or alternative data analysis tools
- Proficiency in additional languages beyond English and Thai
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What are the language requirements for this position?
Candidates must have strong verbal and written communication skills in both English and Thai. Additional languages are considered a plus.
What is the employment type for this role?
The posting indicates this is a full-time position.
Does the posting specify the salary range or location?
The salary and specific geographic location are not stated in the source posting.
What shift schedule is expected?
The role requires a willingness to work flexible hours, which may include shifts, weekends, and public holidays.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.