Remote opportunity at
Safe SecurityForward Deployed Engineer
Safe Security operates as a Series C-funded cyber risk leader providing an AI-driven platform that quantifies security postures for major global enterprises. The organization is seeking…
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About This Role
Safe Security operates as a Series C-funded cyber risk leader providing an AI-driven platform that quantifies security postures for major global enterprises. The organization is seeking a Forward Deployed Engineer to manage customer implementations from initial onboarding through to successful deployment. In this position, the engineer acts as a bridge between client implementation teams and internal engineering departments, utilizing product expertise to configure integrations, build custom workflows, and deploy automation…
Job Description
Safe Security operates as a Series C-funded cyber risk leader providing an AI-driven platform that quantifies security postures for major global enterprises. The organization is seeking a Forward Deployed Engineer to manage customer implementations from initial onboarding through to successful deployment. In this position, the engineer acts as a bridge between client implementation teams and internal engineering departments, utilizing product expertise to configure integrations, build custom workflows, and deploy automation scripts. The role involves guiding customers on platform best practices, diagnosing integration failures, and leveraging AI tooling to accelerate delivery timelines and streamline processes. The ideal candidate possesses a strong technical background in script building, cloud services, and customer-facing delivery, alongside the ability to travel to client sites for workshops, deployments, and escalations. Team members receive comprehensive benefits, medical insurance, wellness offerings, unlimited leave, and meaningful equity as part of the company.
Responsibilities
- Manage end-to-end customer onboarding, scoping, planning, configuration, and integration to ensure successful adoption
- Travel to customer sites to conduct workshops, handle deployments, and resolve escalations
- Write scripts and lightweight automations to accelerate data loading, integration set-up, and repeat tasks
- Configure and customize the platform to meet customer business requirements and build workflows using third-party APIs
- Diagnose failed or incomplete integrations by investigating logs, platform telemetry, and system behavior
- Communicate technical issues and evidenced problem statements to engineering stakeholders
- Identify patterns across clients and submit product feedback to internal teams
- Utilize AI tools to analyze logs, draft scripts, summarize issues, and prepare customer-facing materials
Requirements
- Demonstrated ownership and accountability for resolving problems from start to finish
- Experience in script building, product delivery, and direct customer interactions
- Background in taking users or customers from initial setup to live use of a technical product
- Proficiency with reading API documentation, handling authentication, and interpreting responses
- Debugging and troubleshooting skills using logs and telemetry while respecting data handling requirements
- Effective written and verbal communication abilities to explain technical concepts to various audiences
- Development skills in Python to write scripts that call APIs, process data, and automate tasks
- Familiarity with core cloud-based services
- Demonstrated practical use of AI tooling for troubleshooting, scripting, or automation
- Ability to travel to customer sites
Qualifications
- Exposure to cybersecurity, risk management, or security-tool integrations such as vulnerability scanners, SIEM, asset inventories, or identity providers
- Proficiency in Bash or PowerShell
- Previous experience in a customer-facing technical role like forward deployed, solutions, customer, or support engineering at a SaaS or enterprise software company
- Experience working in distributed, multi-time-zone teams
Core Skills
Benefits
- Meaningful equity share in the company
- Unlimited leave policy
- Comprehensive benefits including top-tier medical insurance
- Wellness benefits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for the Forward Deployed Engineer role?
The posting lists the location as remote, though the role requires the ability to travel to customer sites for workshops, deployments, and escalations.
What is the employment type?
The employment type is full-time.
What salary is offered for this position?
The salary is not stated in the job posting.
What programming language is preferred for development tasks?
Python is preferred for writing scripts that call APIs, process data, and automate tasks.
Sample Interview Questions
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