Remote opportunity at
CloudbedsGlobal Benefits Specialist
Cloudbeds is seeking a Global Benefits Specialist to join its global payroll and benefits team. The employer develops a unified software platform that powers hotels across…
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About This Role
Cloudbeds is seeking a Global Benefits Specialist to join its global payroll and benefits team. The employer develops a unified software platform that powers hotels across 150 countries, serving properties ranging from boutique accommodations to large hotel groups. Recognized for its industry technology and workplace culture, the company operates with a globally distributed workforce. In this role, you will handle benefits operations, manage data accuracy, coordinate with vendors, and assist…
Job Description
Cloudbeds is seeking a Global Benefits Specialist to join its global payroll and benefits team. The employer develops a unified software platform that powers hotels across 150 countries, serving properties ranging from boutique accommodations to large hotel groups. Recognized for its industry technology and workplace culture, the company operates with a globally distributed workforce.
In this role, you will handle benefits operations, manage data accuracy, coordinate with vendors, and assist team members with their inquiries. You will also create educational materials and test new tools, automation workflows, and artificial intelligence agents to streamline processes. This position suits an operations professional who enjoys working with data, experimenting with modern technology, and solving complex administrative challenges independently.
Compensation for this position ranges from USD 60,000 to 75,000 per year, which applies specifically to United States-based candidates. Applicants must be currently authorized to work in their current location without requiring visa sponsorship.
Responsibilities
- Manage benefit enrollments, status changes, qualifying life events, and terminations across vendor platforms, payroll systems, and Workday
- Reconcile eligibility files, enrollment records, carrier invoices, and payroll deductions while resolving discrepancies with relevant departments and vendors
- Serve as a primary point of contact for employee benefits questions and manage requests from initiation to completion
- Design educational resources such as FAQs, guides, presentations, and short videos, and host virtual onboarding sessions
- Participate in testing new workflow automation, artificial intelligence agents, and productivity tools
- Coordinate daily operational tasks with insurance carriers, brokers, payroll providers, and employer of record partners
Requirements
- Minimum of three years of professional experience in an operational background such as customer success, finance, support, sales operations, or human resources
- Strong analytical abilities and proficiency in Excel for working with multi-system datasets and performing independent reconciliations
- Demonstrated hands-on experience utilizing artificial intelligence tools to boost productivity or simplify workflows
- Strong verbal and written communication skills with the ability to create instructional resources and present to groups
- Proven capacity to manage multiple priorities and execute tasks autonomously
Qualifications
- Prior background working with employee benefits administration
- Familiarity with Workday or alternative human resources information systems
- Experience supporting international or global teams
- Skill in producing short video content or building and testing automated workflows and artificial intelligence agents
Core Skills
Benefits
- Paid time off aligned with local labor regulations
- Fully paid parental leave
- Home office stipend determined by country of residence
- Access to professional development courses through Cloudbeds University, including manager training and upskilling programs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Global Benefits Specialist role?
The annual compensation ranges from USD 60,000 to 75,000, which applies to United States-based candidates.
What work authorization is required for this position?
Applicants must be authorized to work in their current location without requiring visa sponsorship, as Cloudbeds is unable to provide work visa sponsorship for this position.
Is prior benefits experience mandatory to apply?
No, prior benefits experience is not required, though candidates need a solid foundation in operations and data analysis.
Sample Interview Questions
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