Remote opportunity at
AiraloGlobal Key Accounts Director
Airalo operates the world's first eSIM store, enabling millions of travelers to obtain affordable mobile data across more than 200 countries and regions. The company functions…
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About This Role
Airalo operates the world's first eSIM store, enabling millions of travelers to obtain affordable mobile data across more than 200 countries and regions. The company functions as a fully remote organization comprising over 400 individuals distributed across more than 60 countries, emphasizing ownership, trust, and autonomy without unnecessary bureaucracy. Airalo seeks a Global Key Accounts Director to direct partner success and expansion strategy for its most strategic worldwide partners. This…
Job Description
Airalo operates the world's first eSIM store, enabling millions of travelers to obtain affordable mobile data across more than 200 countries and regions. The company functions as a fully remote organization comprising over 400 individuals distributed across more than 60 countries, emphasizing ownership, trust, and autonomy without unnecessary bureaucracy.
Airalo seeks a Global Key Accounts Director to direct partner success and expansion strategy for its most strategic worldwide partners. This commercial leadership position requires managing a global portfolio of strategic B2B and B2B2C partners, which includes fintech platforms, travel companies, super apps, and mobile providers. The selected candidate will directly handle the largest global accounts while leading a team of regional Key Account Managers and executives. Operating across cross-functional groups including Marketing, Product, Finance, and Operations, the role demands balancing relationship management, commercial acumen, and strategic thinking to achieve targeted outcomes.
Responsibilities
- Lead the global key account strategy across all geographical regions to drive partner growth, performance, and satisfaction.
- Own global key account revenue targets, budgets, and P&L by establishing regional targets and tracking execution against plans.
- Prioritize accounts, markets, and team resources based on revenue potential, strategic value, and risk.
- Build and maintain direct, trusted relationships with the largest strategic partners from onboarding through long-term success.
- Identify cross-sell, upsell, and expansion opportunities across various product lines and markets.
- Serve as the senior commercial point of contact for priority accounts, engaging regularly with C-level stakeholders and negotiating major renewals.
- Manage, build, and mentor a global team of regional Key Account Managers and executives.
- Collaborate with Partnerships, Product, Marketing, and Finance teams to address partner needs and realize growth opportunities.
- Manage partner performance using data, insights, and KPIs to spot trends, mitigate risks, and handle global book forecasting and reporting.
- Ensure timely and professional tracking of contracts, SLAs, and partner communications.
Requirements
- Minimum of 8 years of experience in account management, partnerships, or business development roles scaling strategic accounts within B2B or B2B2C models.
- Minimum of 4 years of experience managing high-performing teams, including building, leading, and developing managers across regions and time zones.
- Demonstrated ability to own revenue targets, budgets, and P&L with a data-driven mindset and strong commercial acumen.
- Experience working with Customer Relationship Management software, with HubSpot familiarity considered an advantage.
- Fluency in English with strong written and verbal communication abilities.
- Willingness to travel as needed.
Qualifications
- Background in the travel industry, tech industry, or B2B-focused businesses.
- Proficiency in additional languages beyond English.
- Experience applying sales techniques such as consultative selling, solution selling, effective questioning, and objection handling.
Core Skills
Benefits
- Full-time permanent local contract for United Kingdom hires.
- Full-time permanent employment setup via Deel for Spain and United Arab Emirates hires.
- Access to company benefits as outlined in the designated Airalo benefits documentation.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote work policy for this role?
This role is fully remote, with candidates eligible to be based in the United Kingdom, Spain, or the United Arab Emirates.
What type of employment contract is offered?
Hires in the United Kingdom receive a full-time, permanent local contract. Hires in Spain and the United Arab Emirates are employed on a full-time, permanent basis via Deel as an employer of record.
What experience is required for the Global Key Accounts Director position?
Applicants must have at least 8 years of experience in account management, partnerships, or business development growing strategic accounts, plus 4 or more years of experience running high-performing teams across regions and time zones.
Does the posting specify a salary for this position?
No, the job posting does not specify a salary.
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