Remote opportunity at
MercuryHead of Social & Community
Mercury, a financial technology enterprise serving founders and business operators, is seeking a Head of Social & Community on a remote, full-time basis. In this leadership…
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About This Role
Mercury, a financial technology enterprise serving founders and business operators, is seeking a Head of Social & Community on a remote, full-time basis. In this leadership position, the professional will direct the organization's initiatives across social media, community building, creator and influencer partnerships, and merchandise programs. Reporting directly to the Head of Brand, the selected candidate will guide a multidisciplinary team of three professionals while overseeing functional budgets and performance…
Job Description
Mercury, a financial technology enterprise serving founders and business operators, is seeking a Head of Social & Community on a remote, full-time basis. In this leadership position, the professional will direct the organization's initiatives across social media, community building, creator and influencer partnerships, and merchandise programs. Reporting directly to the Head of Brand, the selected candidate will guide a multidisciplinary team of three professionals while overseeing functional budgets and performance metrics.
This opportunity is designed for an experienced leader with a strong creative vision and a systems-oriented mindset who aims to challenge conventional financial marketing playbooks. The role requires bridging multiple internal departments—including Creative, Growth, Product Marketing, and Support—to transform corporate goals into engaging public campaigns and translate community feedback back into the company. The employer provides a competitive total rewards package incorporating base salary, equity, and benefits.
Responsibilities
- Develop the overarching strategy for social media and community operations by uniting social channels, influencer partnerships, and merchandise into an integrated ecosystem
- Define and amplify the voice of Mercury across public platforms while establishing high standards for creative writing and experiential projects
- Conceive and execute impactful campaigns, unconventional social concepts, and strategic partnerships that drive audience participation and advocacy
- Collaborate across departments with Brand, Creative, Growth, Product Marketing, and Support teams to align company objectives with community insights
- Manage operational budgets, performance measurements, and strategic goals for the function
- Lead, mentor, and expand a multidisciplinary team of three direct reports
Requirements
- Experience managing a team and handling budgets within social media, merchandise, creator partnerships, or related brand and community functions
- Demonstrated capability in people leadership, hiring, coaching, and balancing strategic oversight with tactical details
- Strong cross-functional collaboration skills with a focus on community and customer-centric initiatives
Qualifications
- Exceptional editorial taste with the ability to write effectively and provide constructive creative feedback
- A systems mindset focused on building long-term brand equity through connected channel programs
- High curiosity regarding internet culture and an appetite for unconventional concepts and formats
Core Skills
Benefits
- Base salary compensation
- Equity in the form of stock options or RSUs
- Comprehensive employee benefits package
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting designates this role as remote.
What is the employment type?
The position is full-time.
What is the salary range for this role?
For US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area, the base salary target is $233,600 to $292,000 USD. For US employees outside those specified locations, the target base salary is $210,000 to $262,800 USD. Additional equity and benefits are also included.
Who does this role report to?
The Head of Social & Community reports directly to the Head of Brand.
Sample Interview Questions
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