Remote opportunity at
StripeHead of Strategic Accounts, Solutions Architecture
Stripe is a financial infrastructure platform enabling millions of businesses, ranging from large enterprises to startups, to accept payments, expand revenue, and unlock new commerce opportunities.…
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About This Role
Stripe is a financial infrastructure platform enabling millions of businesses, ranging from large enterprises to startups, to accept payments, expand revenue, and unlock new commerce opportunities. The Strategic Accounts Solutions Architecture team partners directly with complex, high-impact users to design transformative technical solutions, modernize business models, and shape commercial strategies. As the Head of Strategic Accounts, Solutions Architecture, you will direct a team of senior architects working closely with major…
Job Description
Stripe is a financial infrastructure platform enabling millions of businesses, ranging from large enterprises to startups, to accept payments, expand revenue, and unlock new commerce opportunities. The Strategic Accounts Solutions Architecture team partners directly with complex, high-impact users to design transformative technical solutions, modernize business models, and shape commercial strategies.
As the Head of Strategic Accounts, Solutions Architecture, you will direct a team of senior architects working closely with major accounts as technical co-founders. This remote position involves leading the vision and operating model, cultivating technical talent, and collaborating with account leadership to drive durable growth. You will maintain a hands-on approach by participating in complex architecture reviews, executive discussions, and critical escalations. Additionally, you will partner with Product and Engineering to translate field insights into scalable capabilities across the platform, champion AI-enabled workflows, and represent the organization in executive forums and industry events.
Responsibilities
- Define the vision, operating model, and strategy for Strategic Accounts Solutions Architecture to meet business and product goals.
- Hire, mentor, coach, and retain senior Solutions Architects supporting major accounts.
- Collaborate with account leaders to execute technical account strategies that foster customer relationships and long-term growth.
- Participate directly in high-impact customer engagements, architecture workshops, executive briefings, and critical escalations.
- Act as a trusted technical advisor for senior executives and engineering leaders at large enterprises.
- Partner with Product and Engineering teams to synthesize customer patterns and influence product roadmaps.
- Promote an AI-enabled approach to enhance team productivity, solution development, and customer outcomes.
- Build metrics and processes to evaluate the impact of the team on account growth and organizational effectiveness.
Requirements
- At least 6 years of experience leading customer-facing architecture, technical pre-sales, or sales engineering teams focused on strategic accounts.
- Demonstrated background in hiring, leading, and developing senior technical talent within high-growth environments.
- Technical fluency to remain hands-on with APIs, data flows, integration patterns, security, and emerging technologies.
- Experience engaging directly with senior customer executives and engineering leaders on critical initiatives.
- Proven ability to connect technical strategies directly to account growth and customer outcomes.
- Practical background using AI tools to drive speed, quality, and scale of work.
- Executive presence, communication skills, and the capability to navigate ambiguous, fast-paced environments.
- Willingness to travel as needed for strategic customer and internal team engagements.
Qualifications
- Experience working within payments, financial infrastructure, or the fintech sector.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes, the position is designated as remote, though willingness to travel as needed for customer and internal engagements is required.
What is the employment type?
The employment type is full-time.
What salary does this position offer?
The salary is not stated in the job posting.
How many years of leadership experience are required?
Candidates must have six or more years of experience leading technical pre-sales, solutions architecture, sales engineering, or comparable teams aligned to strategic accounts.
Sample Interview Questions
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