
Hybrid opportunity at
WiseIsrael Hybrid Specialist
Wise is seeking an Israel Hybrid Specialist to join the Israel Hybrid Team, focusing on Unusual Activity Reporting and Israeli Product Support. This individual contributor position…
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About This Role
Wise is seeking an Israel Hybrid Specialist to join the Israel Hybrid Team, focusing on Unusual Activity Reporting and Israeli Product Support. This individual contributor position involves safeguarding customers and the company by identifying financial crime risks, analyzing account activity, and submitting unusual activity reports to the Israeli FIU in Hebrew. The role suits a candidate with strong project management capabilities, a passion for financial crime risk, and fluency in…
Job Description
Wise is seeking an Israel Hybrid Specialist to join the Israel Hybrid Team, focusing on Unusual Activity Reporting and Israeli Product Support. This individual contributor position involves safeguarding customers and the company by identifying financial crime risks, analyzing account activity, and submitting unusual activity reports to the Israeli FIU in Hebrew.
The role suits a candidate with strong project management capabilities, a passion for financial crime risk, and fluency in both English and Hebrew. The position operates on a hybrid remote structure within a fast-paced fintech environment.
Key duties include investigating complex cases, managing escalations, refining operational frameworks under the Israeli license, and collaborating with cross-functional teams such as Compliance and Knowledge Management to enhance operational efficiency.
Responsibilities
- Analyze customer accounts and payment transactions
- Summarize investigation results
- Prepare and submit unusual activity reports to the Israeli FIU independently in Hebrew
- Communicate empathetically with customers regarding escalated or intricate cases
- Support ILS operations under the Israeli license by building and updating operational frameworks
- Act as the initial escalation contact for process-related matters within ILS operations
- Collaborate with Operations, Knowledge Management, Compliance, and product teams to map processes and create solutions
- Build and sustain professional relationships across the organization
- Understand business models, client types, geographic risks, and regulatory standards
Requirements
- Demonstrated ability to spot inefficiencies and upgrade workflows
- Project management skills covering planning, execution, and monitoring
- Communication skills to explain process changes to various stakeholders
- Relationship-building capabilities and cross-team collaboration experience
- Proficiency in verbal and written English and Hebrew
- Ability to work autonomously within defined procedures
- Capability to handle complex tasks with moderate variation and coordinate across information sources
- Skill in identifying policy and process gaps and offering detailed feedback
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote status of this role?
The posting specifies that this position is hybrid.
What language skills are required?
Candidates must have excellent verbal and written skills in both English and Hebrew.
What are the primary duties of the Israel Hybrid Specialist?
Primary duties include analyzing payment activity, summarizing investigations, submitting unusual activity reports to the Israeli FIU in Hebrew, handling escalated customer cases, and supporting ILS operations.
What is the salary for this position?
The job posting does not specify a salary.
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