Remote opportunity at
Gong.ioLead Enterprise Revenue Architect (Customer Success)
Gong.io is seeking a Lead Enterprise Revenue Architect (Customer Success) to operate remotely within the United States. In this full-time role, you will act as a…
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About This Role
Gong.io is seeking a Lead Enterprise Revenue Architect (Customer Success) to operate remotely within the United States. In this full-time role, you will act as a strategic advisor to major accounts, helping them modernize go-to-market strategies and achieve business outcomes utilizing the company's AI-powered revenue operating system. Gong.io builds AI applications, specialized agents, and data systems designed to help organizations observe workflows, understand customer interactions, and close deals efficiently. This…
Job Description
Gong.io is seeking a Lead Enterprise Revenue Architect (Customer Success) to operate remotely within the United States. In this full-time role, you will act as a strategic advisor to major accounts, helping them modernize go-to-market strategies and achieve business outcomes utilizing the company's AI-powered revenue operating system. Gong.io builds AI applications, specialized agents, and data systems designed to help organizations observe workflows, understand customer interactions, and close deals efficiently. This position is suited for professionals experienced in managing complex enterprise relationships who excel in fast-paced, changing environments and possess a growth-oriented mindset.
As a Revenue Architect, you will partner directly with senior leadership and operational teams to design customized workflows, foster software adoption, and quantify return on investment. Success in the role is measured through activation metrics, user engagement, retention rates, and account expansion. You will take charge of renewal strategies, coordinate across departments to streamline the customer journey, and translate business processes into AI-driven execution. Compensation for this position ranges from $148,000 to $225,000 USD annually in total targeted earnings, determined by factors such as location, skills, and experience.
Responsibilities
- Partner with senior go-to-market leaders to formulate and execute modernization strategies utilizing the platform
- Design AI-driven workflows by mapping existing customer business processes to measurable revenue outcomes
- Drive user adoption through strategic initiatives that embed the platform into daily operations
- Quantify business results and demonstrate return on investment using data-driven insights
- Manage renewal strategies and collaborate with cross-functional groups to secure account growth
- Coordinate with internal departments to maintain a seamless customer journey
Requirements
- Minimum of 10 years of professional background managing complex enterprise accounts featuring diverse stakeholders
- Demonstrated ability to own relationships with vice president and C-suite executives while leading value and return on investment discussions
- Strong communication, presentation, and negotiation abilities
- Data-driven mindset focused on delivering tangible, measurable results
Core Skills
Benefits
- Medical, dental, and vision insurance plans for employees and families
- Flexible wellbeing fund for maintaining a healthy lifestyle
- Mental health support including covered coaching and therapy sessions
- 401(k) retirement savings program
- Education and learning stipend for personal development
- Flexible vacation time off policy
- Paid parental leave
- Quarterly company-wide recharge days
- Work from home stipend
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting specifies that the role is remote within the United States, and includes a work-from-home stipend.
What is the salary for this role?
The annual targeted earnings range from $148,000 to $225,000 USD, with final compensation depending on candidate qualifications, location, and relevant skills.
What experience is required to apply?
Candidates must have at least 10 years of experience managing complex enterprise accounts with multiple stakeholders, alongside a track record of owning relationships with senior executives.
How can I ensure my application is sent to the legitimate employer?
All official recruitment emails from the company will originate strictly from the @gong.io domain.
Sample Interview Questions
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